Job Title: Technical After-Sales Coordinator
Location: Office-based
Type: Full-Time, Permanent
Salary: Circa £30,000.00, dependent on experience
We are recruiting on behalf of a well-established supplier of manufacturing machinery, operating across the UK and Ireland.
The Role:
This is an office-based position focused on providing after-sales service and support to customers. The role involves a variety of service-related tasks and will suit someone with a mechanical or electrical background, who is confident making decisions and working independently.
Key responsibilities include:
* Providing after-sales service and support to manufacturing customers
* Creating quotations and processing orders for spare parts and services
* Coordinating the delivery and invoicing of parts and service work
* Quoting for preventative maintenance and chargeable work
* Handling service administration tasks as required
Over time, there is the opportunity to become more involved in the sales of new equipment and projects.
Key Skills & Experience Required:
* Good to strong mechanical and electrical knowledge
* Experience in a similar after-sales, technical support or service administration role
* Ability to think clearly under pressure and solve problems effectively
* Strong organisational and administrative skills
* Able to work autonomously and manage changing priorities
* Comfortable in a customer-facing environment
Desired Strengths:
* Strong common sense, initiative, and a “can-do” attitude
* Willingness to learn and progress within the company
* Good multitasking skills and the ability to prioritise effectively
* Team player who can also work confidently on their own
* Open to learning existing company procedures, while contributing new ideas
* Good communication and negotiation skills
* Ability to provide solutions and ask for support when needed
* Electrical knowledge (advantageous)
* CAD/SolidWorks experience (advantageous)
* German or Dutch language skills (advantageous)
Interested?
Apply today to learn more. All applications will be handled in the strictest confidence.