Front of House Team Member
Birmingham Rubery Gym | Customer | Permanent | Part time
Up to £26,707.20 pro rata depending on experience. 8 hours per week.
Making a great first impression is really important. That’s why we need the right person to join us and help greet our members and visitors to the club. What matters is that you have both the confidence and empathy to provide excellent customer care to all sorts of people. It starts with you.
As a Front of House Team Member at our gym, you’ll bring great communication skills, both face-to-face and over the phone. You’re flexible, motivated and you show plenty of initiative. You also have basic computer skills, including Word and Excel.
Responsibilities
* Provide exceptional and efficient customer service to everyone who visits our club.
* Support the smooth running of our reception, including demonstrating attention to detail and initiative.
* Help us create a friendly, relaxing and professional environment.
* Give a warm welcome, answering queries in a caring and helpful way, making sure everyone feels valued.
* Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks.
Qualifications
* Basic computer skills, including Word and Excel.
* Confidence and empathy for excellent customer care.
* Good communication skills, face‑to‑face and by phone.
* Flexible, motivated and proactive.
* Swimming ability to a high standard and willingness to undergo site training to cover Lifeguard breaks.
Benefits
We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you.
It starts with you.
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