Your new company A national social justice and housing organisation dedicated to helping people build safer, more stable, and more independent lives. Our work focuses on supporting individuals who may be vulnerable, facing complex challenges, or experiencing barriers to secure housing. Through a combination of tailored tenancy support, high‑quality housing management, and strong partnerships with local agencies, we aim to create positive pathways for people to thrive in their communities. Your new role We are seeking a dedicated and proactive Housing Officer to join our team, managing a portfolio of properties and supporting tenants across a designated area. You will play a key role in delivering an intensive housing management service to a core group of service users, ensuring their tenancies are sustained, properties remain safe and compliant, and all organisational and statutory requirements are met. This is a highly rewarding role where you will make a meaningful impact on individuals' housing stability and overall wellbeing. In this role, you will provide direct support to tenants to help them successfully manage their tenancies, assisting with housing benefit claims and linking them with appropriate support services where needed. You will undertake initial and regular assessments of service users, including risk assessments, to ensure eligibility and identify support needs.Working closely with the Housing Management Team, yo...