Are you passionate about driving quality improvement and enhancing patient safety? An exciting opportunity has arisen to join the Quality and Safety team at Royal Surrey County Hospital as a Quality Governance Facilitator.
This role offers a unique opportunity for NHS professionals, including allied health professionals, to develop skills in risk management, safety investigations, and regulatory compliance--valuable experience for those considering future progression into senior clinical roles.
This post is ideal for motivated professionals looking to expand their knowledge of quality governance while continuing their clinical development. Experience in safety investigations, risk management, and patient safety is desirable, along with strong interpersonal skills and the ability to work effectively within a team.
Please Note: Interviews are planned for Thursday 28 May. Candidates will undertake an assessment prior to interview, and only those successful at assessment will progress to formal interview. Candidates should be available on site from 1pm until up to 5pm on the day, to allow for both assessment and interview activity. Due to the nature of the process and the need to coordinate assessors and panel members, it is unlikely alternative interview times or dates can be offered, so applicants should bear this in mind before applying. There will be a panel of at least two interviewers (final panel composition to be confirmed).
Main duties of the job
The post holder is part of the team specifically supporting the Trust's governance agenda.
This will include providing expert advice, practical support and facilitation of a wide range of patient safety, governance and improvement activities. This includes identifying and providing assurance of the effectiveness of actions and supporting quality improvement activities, including audit.
The post holder will develop and maintain effective working relationships within the Clinical Divisions to ensure that patient safety incidents are identified, reported and investigated and that shared learning and improvements are implemented. The methodology for investigation and management of patient safety events will be affected by the national agenda; from April 2024, this was the Patient Safety Incident Response Framework.
About us
Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.
We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.
The Care Quality Commission (CQC) have given us an overall rating of Outstanding.
Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.
Job responsibilities
As part of a dedicated team, you will play a key role in supporting safety investigations, clinical audits, and regulatory compliance. Working alongside four other Quality Governance Facilitators and reporting to the Senior Quality Governance Facilitator, you will help embed the Patient Safety Incident Response Framework (PSIRF) and strengthen quality improvement across the Trust.
This role is crucial in ensuring effective learning from patient safety events through the Learn from Patient Safety Events (LfPSE) system. It provides an exciting opportunity to lead proactive safety initiatives and contribute to a culture of continuous improvement.
Key Responsibilities Facilitate investigations into patient safety incidents, ensuring timely responses and impactful learning. Support the implementation of PSIRF, embedding best practices into the Trusts safety framework. Drive quality improvement through clinical audits, risk assessments, and regulatory compliance. Produce regular reports to monitor safety trends and support strategic decision-making. Collaborate closely with clinicians and staff to embed a proactive approach to patient safety and governance.
Person Specification
Qualifications
* Relevant training or experience of governance, incident investigation, patient safety, risk management and complaints management
* Degree level plus experience. Or working towards a masters
* Relevant training or relatable experience with regards Patient Safety Incident Response Framework
* IT - Microsoft Word, Outlook (email), Excel, and PowerPoint.
* Relevant clinical qualification at degree level or equivalent with active registration with a professional body (e.g. NMC/GMC )
Knowledge and Skills
* Demonstrate up to date knowledge of patient safety and quality legislation
* Awareness of current issues in healthcare relevant to job role
* Knowledge of the NHS with an understanding of NHS processes and patient pathways
* Experience of communicating with, influencing and relating to different professional groups and managers at all levels of seniority
* Experience of developing specialist training programmes, training new staff, and providing ongoing training and support to existing staff.
* Experience of data quality and confidentiality issues
* Working with in a busy environment with multiple departments
* Demonstrate experience of working with office based electronic systems (for example Microsoft office, email)
* An understanding of the Trust's Risk Management Policy and Strategy and the activities required in implementing it within the Trust - including national and external risk management requirements, mandatory data sets, and internal audits
* Experience of working in healthcare
* Practical experience of the Patient Safety strategy, Incident management framework and other relevant standards/guidelines
* Knowledge of medical terminology.
* Experience of computer databases in health environment, PAS etc.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£51,657 to £58,785 a yearper annum pro rata including High Cost Area Supplement
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