Job description
Performance & Insight Analyst (Modernisation Programme)
London Borough of Redbridge (Hybrid)
Contract: 3-6 months
About the Role
The London Borough of Redbridge is delivering an ambitious Modernisation Programme in the context of Exceptional Financial Support (EFS), designed to reshape services, reduce costs and improve outcomes for residents.
We are seeking a highly capable Performance & Insight Analyst to provide embedded analytical expertise across the modernisation portfolio. This is a fast‑paced, programme‑facing role focused on transforming complex data into clear, decision‑ready insight to support senior leadership, programme boards and Cabinet‑level decision‑making.
Operating at the heart of transformation activity, you will work across Modernisation, Finance, Digital and service areas to ensure a consistent and accurate understanding of performance, baselines and delivery progress.
Key Responsibilities
Performance & Programme Insight
* Develop and maintain performance frameworks aligned to programme priorities, milestones and outcomes
* Produce high-quality, concise outputs (dashboards, briefings, data packs) for senior stakeholders
* Analyse trends, variance and emerging risks across modernisation activity
* Translate complex datasets into actionable insight to support strategic decisions
Benefits Realisation & Impact
* Define and track benefits profiles (savings, productivity, demand reduction, service improvement)
* Establish robust baselines and methodologies for ongoing performance tracking
* Conduct in‑flight and post‑implementation analysis to assess delivery impact and variance
Data & Reporting
* Design and maintain dashboards (e.g. Power BI) providing a portfolio-level view of performance
* Improve the quality, consistency and accessibility of management information
* Ensure reporting is streamlined, proportionate and aligned across the organisation
Collaboration & Agile Delivery
* Respond rapidly to urgent analytical requests linked to transformation and financial recovery
* Partner with stakeholders across Modernisation, Finance, Digital, PMO and service areas
* Act as a critical friend to programme leads, challenging assumptions and strengthening evidence
* Work flexibly across multiple workstreams in line with evolving priorities
Governance & Quality
* Ensure outputs meet corporate standards for analytical quality, transparency and governance
* Clearly document methodologies, assumptions and limitations
* Support continuous improvement in performance reporting and insight capability
About You
Essential
* Local authority experience
* Experience in a performance, insight or analytical role within local government or a similarly complex organisation
* Strong analytical capability, working confidently with operational, financial and performance data
* Proven experience producing clear, decision‑ready outputs for senior audiences
* Advanced Excel skills and experience using Power BI (or similar tools)
* Ability to build credibility with senior stakeholders (Head of Service level and above)
* Strong understanding of local government pressures and the public sector operating environment
* Ability to work at pace, manage competing priorities and respond to changing demands
* Experience working cross‑functionally across services and corporate teams
Desirable
* Experience supporting transformation or financial recovery programmes
* Experience working with incomplete or complex datasets and developing pragmatic solutions
* Knowledge of benefits realisation, demand modelling, or forecasting
* Technical expertise (e.g. SQL, DAX, Python/R) for data extraction, modelling or automation
Why Join
This is a unique opportunity to play a critical role in a high‑profile, council‑wide transformation programme, directly influencing decisions that drive financial sustainability and service improvement.
You’ll gain exposure to senior stakeholders, work across a diverse portfolio of services and contribute to meaningful public sector change.
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