We are looking for a GeneralPractice Assistant (GPA) to join the team at Windermere Health Centre.
Are you passionate about supporting patient care and helping a busy GP team run smoothly? We are looking for someone who can take on a mix of administrative and clinical tasks, freeing up our clinicians to focus on the patient.
As a GPA, youll work across both clinical and administrative departments, providing flexible support and ensuring the practice operates efficiently.
This is a part‑time role of 20 hours per week, with a flexible working pattern that can be discussed.
Closing Date: 23rd December 2025
Interview date: TBC
WHEN APPLYING FOR THIS ROLE, PLEASE INCLUDE YOUR MOBILE NUMBER ON YOUR APPLICATION SO WE CAN CONTACT YOU IF NEEDED. PLEASE ALSO CHECK YOUR SPAM OR JUNK FOLDER REGULARLY AS EMAILS FROM US MAY OCCASIONALLY BE FILTERED THERE.
We encourage you to apply as early as possible as this job may close earlier than the advertised closing date once enough applications have been received.
Please note that we are unable to offer an Employer Sponsored Visa for this role.
Main duties of the job
A GP Assistant will support the GP(s) smooth running of clinics by performing the more routine administration/clinical tasks on behalf of the GP, freeing up their time to focus on the patient.
All staff are expected to work to Cumbria Health Values:
* Clinically focused- Everything every one of us does is for the patient
* Responsive- We listen, and we respond quickly in a patient focussed way
* One Team- We work together to provide a high-quality service which is organised and consistent, and in partnership with both the local Acute and Community Trusts
* High Standards- We provide skilled professionals working to the highest standards who are passionate about improving patient care
* Growth & Sustainability- With our strong roots we will continue to thrive and grow
* Communities- Connecting and engaging to meet local needs
About us
Cumbria Health on Call - CH places the patient, their family and their community at the heart of everything we do. We are an award‑winning organisation, the first out‑of‑hours organisation in the country to be rated as outstanding by the Care Quality Commission (CQC).
We provide primary health care services, both in and out of hours, across Cumbria. We are values‑driven and place great emphasis on inclusivity and the wellbeing and development of our staff, while striving to provide a consistently high-quality service. Our service is designed to improve health and wellbeing.
Working for CH can offer flexible opportunities in terms of location, hours and working patterns so you can enjoy a great work life balance. In order to provide the best patient care we understand the importance of ensuring staff satisfaction and are consistently trying to ensure we offer our staff a positive working environment whether that be through training or social events.
Listen to your heart. Have the work life balance youd love.
Job responsibilities
Whilst clinical duties will relate to previous experience, training and capability, the following non-exhaustive list outlines some of the anticipated duties/tasks
Arranging appointments, referrals, tests and follow‑up appointments for patients.
* Completing simple clinical observations/investigations as directed locally, such as dipstick urine, taking blood pressure, ECGs, phlebotomy, injection.
* Preparing patients prior to going in to see the GP or Nurse, taking a brief history and basic readings in readiness for the GP/Nurse/Long Term Conditions Review. Appointment.
* Work alongside wider practice and PCN teams who support GP administration to ensure a joined‑up approach and communication.
* Supporting the GP with immunisations/wound care.
* To support the reception/medical secretarial teams when required.
Person Specification
Knowledge
* Ability to demonstrate excellent communication skills
* Willing to work towards GPA certification and complete within a set timeframe
* Demonstrates basic factual knowledge of field of work
* Previous experience working in a GP practice or Patient facing setting
Skills
* Ability to provide quality patient care
* Good interpersonal and communication skills
* Good organisational skills
* Good team working skills
Qualification and/or Equivalent Experience
* Previous experience of working as part of a team
* Previous experience of working in Primary Care/ or similar NHS setting
* Can carry out clinical, technical, scientific or administrative duties according to established protocols or procedures, or systems of work.
* Practice receptionist/admin training
* Care Certificate
* NVQ Level 2 in Health & Social Care
* An understanding, acceptance and adherence to the need for strict confidentiality
* Able to work on own initiative Able to work under pressure and remain calm
* Flexible and adaptable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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