Job Title: Service Support Officer (x3.5 roles available)
Location: Sandwell Children’s Trust, Oldbury
Contract: 6-months with a view for this to be extended
Salary: £15.66 per hour
Working Hours:
3 x full-time roles (37 hours per week)
1 x part-time role (18.5 hours per week)
Application Deadline: Thursday 29th May 2025 at 5pm
Please note:
These roles are office-based at our headquarters in Oldbury. Working hours are Monday to Thursday 9:00–17:30 and Friday 9:00–17:00 for full-time roles. Hours for the part-time post will be discussed at interview.
About the Role:
Sandwell Children’s Trust is seeking 3.5 Service Support Officers to join our Business Admin Service, supporting the Child Protection and Court Social Work Teams. This is an opportunity to contribute to vital services that protect and support vulnerable children and families.
What You’ll Do:
Provide day-to-day admin support to Court Officers and Social Work Teams
Maintain and update Court/Legal Order trackers
Type minutes for Strategy Meetings, Core Groups, and Public Law Outline meetings
Schedule, reschedule and issue invites for meetings using Microsoft Outlook and MS Teams
Chase documentation, track minutes, manage returns, and escalate delays as needed
Upload minutes and records to LCS (Liquid Logic Children’s System)
Answer incoming calls, manage post, and maintain electronic/paper filing systems
Provide reception cover and ad hoc admin support as requiredAbout You:
We’re looking for organised, proactive, and detail-focused individuals who:
Have strong admin experience, particularly in minute taking for complex meetings
Can manage workloads and meet tight deadlines
Are confident using Microsoft Office and case management systems
Work effectively in a busy team environment
Can communicate clearly and sensitively with a wide range of peopleIf you are interested or know of anyone who may be, please contact Kat at Service Care Solutions on (phone number removed) or send your CV to (url removed).
Service Care Solutions also offers a £250 referral bonus! So if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed