Job Description
Operations Manager – Restaurant Group
London
£65,000 plus bonus
We’re looking for an Operations Manager to join a high-performing hospitality team. You’ll be hands-on, supporting FOH and BOH, ensuring service standards are met, and embedding strong processes across multiple sites.
The Role:
* Lead operational excellence across 4 sites
* Maximise tech-driven systems including SevenRooms, EPOS, Tronc, Payroll, Inventory, and L&D platforms.
* Champion onboarding, training, and process compliance – scheduling, tracking, and follow-ups are key.
* Collaborate closely with GMs, bar managers, head chefs, and the people team to drive team development and service standards.
* Oversee day-to-day operations, events, and restaurant launches – be where the business needs you.
* Manage wages, rotas, overheads, budgets, payroll, and operational reporting to HQ and the board.
* Maintain operational oversight and support recruitment initiatives as required.
Who You Are:
1. Commercially astute – strong understanding of budgets, P&Ls, staff costs, and wage management.
2. Tech-savvy – confident navigating and optimising hospitality systems and happy to trial and navigat...