The role
Our Leisure Club Assistants support a successful Health & Fitness offering for members and guests, promoting behavioural change to achieve fitness goals and healthy living benefits. The role reports directly to the Leisure Club Manager and is part of a team based at our attractive hotel, Holiday Inn Norwich North (NR6 6JA). Flexibility to assist at other Norwich-based clubs is required, so reliable transport is essential.
Leisure Club Assistant responsibilities include:
1. Ensuring the club is always presented in the appropriate condition by completing daily, weekly, and monthly checks.
2. Achieving new member sales, renewals, and supporting net membership growth.
3. Supporting the Club Management Team with local marketing initiatives to drive new member sales and enhance the club's community presence.
4. Demonstrating a pro-active approach to Health & Safety and assisting with the Sustainable Safety Group (SSG) audit.
5. Handling cash duties and submitting transactions to hotel finance.
Other titles for this role may include Leisure Centre Assistant, Sports Centre Assistant, Wellness Club Assistant, or Fitness Assistant.
Full details of the role will be discussed with shortlisted candidates. To learn more before applying, please contact our resourcing team at recruitment@kewgreenhotels.com.
Benefits
Our rewards package includes:
* Annual Conference Event and Awards
* Apprenticeships
* Career development and personal growth support
* Discounts across major retailers, restaurants, and events
* Employee, Family, and Friends hotel discounts worldwide
* 50% off food and beverages during hotel stays
* 24/7 Employee Assistance Line for mental health, wellbeing, financial, and legal support
* Unlimited free access to our Leisure Clubs (gym, pool, steam rooms)
What you’ll bring to the team
This role is ideal for someone eager to demonstrate skills and develop a career in leisure/fitness/spa wellness, even if experience is limited.
The preferred qualifications include:
* Pool Water Safety Qualification of Pool Responder
* First Aid at Work Qualification
* CIMSPA Level 2 or higher fitness professional qualification
* Level 3 or above in Health & Fitness / Leisure Industry Qualification
At Kew Green Hotels, we value diversity and inclusivity. If you need reasonable adjustments during recruitment, please indicate this in your application or contact us at recruitment@kewgreenhotels.com. We support all applicants.
Next steps
A hotel team member will contact you to arrange a brief 15-minute chat to discuss the role and your skills. Successful candidates will then meet the Business Excellence Manager or Leisure Club Manager.
Who are Kew Green Hotels?
Kew Green Hotels is a rapidly expanding global company with a diverse portfolio, including brands like IHG Hotels & Resorts, Marriott International, Wyndham Hotels & Resorts, and Hilton. Visit our website for more information.
Join our Kew-Team today!
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