We are looking for a Restaurant Manager you will have proven capabilities for running a successful restaurant and promoting excellent customer service. You must be enthusiastic and wish to pro-actively develop the business. This is a hands-on role where teamwork and communication are vital. The main function of the Restaurant General Manager is to oversee staff, ensure that the business operation runs smoothly and handle escalated customer queries and grievances. Must be able to work weekends. Experience at management level. Must be able to demonstrate a passion for Guest Service. As a Restaurant Manager, you will manage, lead, inspire and develop an amazing team and ensuring all customers have a great Restaurant experience., Duties will include:
Responsibilities
* The smooth running of the department with diligence, discipline and trust
* Ensuring the integrity & security of the Tills and till area.
* Ensuring all relevant risk & COSHH assessments have been completed and control measured are followed.
* Monitoring on-going operations and resolving issues promptly
* Identifying and tending to/reporting all issues relating to your produce or the team quickly and efficiently
* Ensuring all colleagues & customers are dealt with in a professional, respectful and attentive fashion
* Identifying opportunities to improve sales with good value, high quality, consistent and unique produce
* Identifying and reporting/tending to maintenance issues in your department
* Identifying and reporting/tending to Health & Safety
* Be aware of and manage all Food hygiene requirements.
* Ensuring all the Company fixtures and fittings are looked after
* Ensuring all Company Property including, but not limited to, machinery, equipment, retail stock and non-retail items for colleague use is looked after and used correctly
* Empowering and developing yourself and your team to their full potential with encouragement and training.
Qualifications
* Will include Kitchen work.
* Must have cooking experience.
* Must have at least 2 years management experience.
* Excellent customer service skills.
* Communication and team management abilities.
* Live the guest experience.
* Managerial experience.
* Good IT skills - Excel and Word.
* Social Media - Facebook.
* Must be able to work weekends.
* Experience at management level.
* Must demonstrate a passion for Guest Service.
If you would like to join our family run business and bring your ideas and talents to our fast-growing company and forward-thinking team, we want to hear from you.
Benefits
* Staff car parking
* Staff discount at our Garden Centres and Restaurants as well as at our Leisure Park.
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