Product Support Engineer - Rail
Location: Stoke Gifford (Depot Based) - Bristol
Full Time, Mon - Fri
Job Description
As the Product Support Engineer for Rail, you will conduct and support routine maintenance and repairs on mtu rail products to the standard specified in the approved manuals in accordance with the requirements of the contract(s). To embrace digitalisation.
What You Will Be Doing
* Perform preventative, scheduled maintenance and/or corrective maintenance activities in accordance with the maintenance schedule, manuals and contract.
* Actively participate in the ongoing continuous improvement activities for both maintenance and procedures, providing suggestions for improvement.
* Conduct planned maintenance tasks in accordance with the operating instructions.
* Attend and participate in meetings with the customer where necessary to obtain sign off for work that has been carried out on the customer’s equipment.
* Undertake fault finding and repair when required using appropriate technical information (e.g. technical drawings and fault finding guides).
* Complete relevant documentation for all work carried out in order to accurately record activities for the company and the customer.
* Proactively involve yourself in the Company’s HSQE management processes.
* Maintain cleanliness of the SGB onsite facilities.
* Attend local and factory training courses when necessary to ensure skills remain current.
* Perform any other related activities reasonably required, such as covering work in another depot.
* Accurately report parts used during service work as per internal processes to control and account for stock.
* Make effective use of IT systems such as Go!Care, C4S, eWeb, Go!Manage, Go, Diasys, Outlook, etc.
Position Qualifications
* From an engineering background.
* NVQ Level 2 in Engineering or equivalent.
* Outstanding safety awareness.
* Proficient in MS Office, particularly XLS, Word and email. On the job training will be provided for SAP, MTU Business Portal.
Preferred Requirements
* Proactive and with good initiative.
* Strong organising skills and a flexible attitude.
* Works well with others.
Type of Contract
Permanent
Rolls‑Royce are committed to being a respectful, inclusive, and non‑discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive.
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