A leading IT infrastructure services provider is looking for an IT Service Manager to oversee support services and manage a team of Support Desk Engineers. The role involves maintaining service quality, managing SLAs and KPIs, and ensuring smooth daily operations. Candidates should have experience with ITIL practices and strong communication skills. This position offers a salary of £30,000 – £33,000, hybrid working options, and several employee benefits, including a company profit share and robust medical insurance.
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