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Internal sales manager

Poole
Universal Business Team
Sales manager
Posted: 20 October
Offer description

Are you a data-driven, people orientated leader who thrives on coaching teams to exceed targets?
Do you have the maturity and mindset to lead a diverse sales function through change and growth?

If this sounds like you, a respected B2B business is looking for an Internal Sales Manager to lead a high-performing team and support the Head of Sales in delivering strategic growth.

The company:

This well-established business is known for its customer-first approach and commitment to operational excellence. With a strong reputation in the FMCG and fulfilment sectors, they’re investing in digital transformation and team development to drive the next phase of growth.

The role:

As Internal Sales Manager, you’ll be responsible for:

* Leading a diverse team of Account Managers and Customer Service Associates

* Driving performance through coaching, training, and clear KPIs.

* Supporting the Head of Sales with strategic planning and execution.

* Managing recruitment, development, and performance across the sales function.

* Playing a key role in the transition to a new ERP system.

Key Responsibilities

* Set and track daily, weekly, and monthly sales targets to meet revenue and margin goals.

* Provide ongoing training and development for account managers and support staff.

* Analyse KPIs and sales metrics to drive performance and identify improvement opportunities.

* Collaborate with internal departments to ensure seamless customer experience.

* Contribute to bids, tenders, and digital sales transformation initiatives.

* Ensure compliance with sales, finance, and legal policies.

* Support business development and strengthen customer relationships.

Requirements

You’ll bring:

* Proven experience in an internal sales management role, within a B2B environment.

* Background in FMCG, distribution, or fulfilment sectors.

* Strong leadership, coaching, and team-building skills.

* Analytical mindset with a passion for data-driven decision-making.

* Confidence to manage a diverse team and collaborate cross-functionally.

* ERP/CRM proficiency (OGL or similar), with adaptability to new systems.

Benefits

* Leadership Impact – Shape a growing team and influence strategic direction.

* Collaborative Culture – Work closely with marketing, operations, and customer service.

* Modern Workplace Perks – From free Friday lunches and EV charging to subsidised massages and birthday vouchers.

* Growth by Sharing – Monthly profit share bonus scheme and a culture of recognition and reward

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