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Learning and development partner

Gourock
CalMac Ferries Limited
£40,000 - £60,000 a year
Posted: 21 September
Offer description

Salary

£45,000 - £55,000 (Manager Grade 1)

Contractual hours

37.5

Basis

Full time

Package


• A rewarding career

• A competitive salary

• Excellent training, development, and career progression

• 37 days annual leave (pro-rata)

• Staff travel pass for yourself, spouse/partner, and dependents

• An industry leading pension

Date posted

09/09/2025

Job reference

REC

This is a permanent position

Role Overview

The key aim of this role is to partner with stakeholders across the organisation in aligning employee skills and development with strategic goals of the organisation.

Delivering through a best practice approach from identifying, designing and implementing a range of innovative interventions, facilitating learning through to evaluation of business impact.

The role will foster cultural change, deliver blended learning solutions through a fit for purpose digital learning portfolio and align learning and development as a driver of business performance and talent growth.

The role will focus on creating a great employee experience whilst enhancing our portfolio in a range of themes such as leadership and management development, early careers, broad career development, EDI, personal and team effectiveness.

Principal Accountabilities

* Operate as a credible and trusted business partner to stakeholders across the organisation in an engaging and collaborative style by providing expert consultation, advice and coaching to achieve results.
* Design, develop and deliver learning interventions, plans and programmes and evaluate performance impact to support the business in the successful implementation of key business projects or initiatives as aligned to workforce plans and requirements.
* Leverage technology to further develop the digital learning portfolio of toolkits, resources and eLearning by supporting the design, development, implementation and evaluation of high-quality eLearning and blended training solutions.
* Work with the business to design, develop and deliver qualifications and accredited learning by working with external professional bodies, internal stakeholders and training suppliers.
* Lead on a range of early career programmes including apprenticeships, graduate programme and work experience.
* Drive continuous improvement in learning and development practices, processes and policies across the organisation and further develop the portfolio as an innovative, best practice, fit for purpose resource that supports all colleagues in achieving their full potential.
* Act as a catalyst, key driver, and leader for cultural change through Learning and Development by proactively identifying barriers and obstacles, working to remove them to change the culture of the organisation whilst working in partnership with internal stakeholders and customers.
* Use professional insight to identify learning and development related opportunities, priorities, and potential risks with managers.
* Administer, coordinate, facilitate and deliver learning and development initiatives as required by the business.
* Analyse and present Learning & Development related KPI's and produce proposals, reports, and plans for various stakeholders and management teams whilst adapting the style and content as appropriate and relevant to the purpose and end user.
* Build relationships, liaise, and positively engage with external stakeholders (e.g., Skills Development Scotland, DYW (Developing the Young Workforce), sector organisations, training providers, professional bodies, etc.) based upon business requirements
* Work with external training suppliers through procurement processes through to ongoing supplier relationship management.

Qualifications, Skills and Experience

Essential

* Membership of a relevant professional body/HR qualification or equivalent combined with proven learning and development or relevant professional experience.
* Business partnering or similar experience in learning and development within a dynamic environment whilst driving cultural change.
* Experience in training needs analysis, identifying, designing, developing and facilitating workshops, webinars and other resources for people to use for development purposes through to evaluation in delivering successful outcomes.
* Experience in applying technology, systems and digital resources including online authoring tools in the design, development and delivery of online learning resources, toolkits and e-learning.
* Experience and ability to work across all levels of an organisation to engage staff by adapting personal style and approach to achieve desired outcomes.
* Ability to work independently and be self-driven demonstrating excellent time management skills and the ability to manage multiple priorities.
* Excellent written and verbal communication skills and the ability to produce high quality written materials.
* Experience in partnering with training suppliers, professional bodies and/or other organisations within the sector in delivering training aligned to business requirements.
* Ability to be flexible and adaptable to a changing environment and able to problem solve and persevere to deliver in ambiguous and challenging situations.
* Experience in continuous improvement in learning and development plus innovative approaches in identifying efficient and effective best practice solutions taking into consideration organisational requirements.
* Ability to travel across our network as required

Desirable

* Understanding of the maritime and/or transport sector in relation to learning and development with regard to workforce / sector learning requirements and challenges.
* Experience in administering psychometrics as a licensed practitioner (e.g., Insights Certification, British Psychological Society Qualified in Test User Ability and/or Personality) or equivalent or working with psychometric testing as part of a programme or learning intervention.
* Understanding of key issues and challenges of diversity and inclusion in the maritime sector with respect to talent development.
* Experience of procurement processes including scoping out requirements through to supplier relationship management.
* Experience of delivering people related initiatives across a geographically dispersed workforce in an effective and efficient manner.
* Experience of working with professional bodies, training providers and leading on a programme linked to qualifications and accredited learning.
* Experience in working with early career programmes including work experience, apprenticeships and graduate programmes.
* Experience in designing and implementing mentoring and coaching programmes.

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