Digital Systems Engineer
Department: Digital & IT
Employment Type: Permanent - Full Time
Location: London
Compensation: £45,000 - £55,000 / year
Description
techUK Overview: techUK is the trade association which brings together people, companies and organisations to realise the positive outcomes of what digital technology can achieve. With over 1100 members (the majority of which are SMEs) across the UK, techUK creates a network for innovation and collaboration across business, government and stakeholders to provide a better future for people, society, the economy and the planet. By providing expertise and insight, we support our members, partners and stakeholders as they prepare the UK for what comes next in a constantly changing world.
Role purpose: We’re looking for a Digital Systems Engineer to design, build, and continuously improve the internal digital tools that support our members and staff.
Working as part of our Digital Team, you’ll take a hands-on role in developing and maintaining our CRM, digital product stack and associated products and systems, building integrations and automations, and ensuring our tools are reliable, well-designed, and genuinely useful for the people who rely on them every day.
Key Responsibilities
* Design, build and improve internal systems
* Customise and extend our Microsoft Dynamics 365 CRM
* Build and maintain integrations between systems using APIs
* Develop automations and backend services (e.g. Azure Functions)
* Improve system reliability, performance, and data quality
* Own internal digital products
* Work with a Business Analyst and stakeholders to understand user needs
* Translate requirements into well-designed technical solutions
* Deliver changes iteratively and measure their impact
* Balance short-term fixes with longer-term improvements
* Support and enable colleagues
* Act as a point of escalation for technical issues with internal tools
* Investigate and resolve problems efficiently
* Provide training, documentation, and guidance to help teams work confidently with digital systems
* Contribute to the wider digital team
* Help shape standards, ways of working, and technical direction
* Share knowledge and support colleagues across the team
* Identify opportunities where digital tools can deliver meaningful improvements
Skills, Knowledge and Expertise
Essential Knowledge and Experience
* Experience designing and maintaining internal digital systems
* Strong understanding of APIs, integrations, and data flows
* Ability to work closely with non-technical users and stakeholders
* A pragmatic, user-centred approach to building digital tools
* Programming experience
Desired Knowledge and Experience
* Experience with Microsoft Dynamics 365 or similar CRM platforms
* Experience building cloud-based services or automations (e.g. Azure)
* Experience working in small teams or resource-constrained environments
Benefits
This is a full time role based out of techUK’s London offices, however techUK operates a flexible working policy.
This role profile is a guide to the work that is required but does not form part of any contract of employment and may change from time to time to reflect changing circumstances.
The successful candidate must have permission to work in the UK prior to the commencement of employment.
The salary range for this role is £45,000-£55,000 per annum based upon experience plus discretionary bonus and comprehensive benefits.
To apply for this role, please click below on the 'Apply Now' button.
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