Job overview
The Medical Typist/Patient Administrator will work as part of an administrative team, to support the multidisciplinary clinical and administrative teams to provide a comprehensive, wide ranging, high quality administration service, a positive patient experience and the highest levels of customer service.
The role will mainly incorporate the booking of patients throughout their patient pathway as well as general administration type functions.
Main duties of the job
Duties will include typing and checking of patient letters using the hospital systems, assisting in the maintenance and development of effective information systems and support the continuance of high standards of professional practice throughout the Department. In addition to these on-going duties, the post holder will be required to perform ad-hoc tasks as required to fulfil both departmental and trust objectives.
The post holder will be expected to exercise initiative, prioritise conflicting work demands and
effectively communicate verbally and in writing with the consultants, multi-disciplinary team,
internal departments and external agencies to ensure continuity in achieving excellence in patient care.
The post holder will be a key member who enjoys the challenge of having a varied role across different specialities and departments within the STAE Care Group. There is a need to be able to work to tight deadlines and withstand the pressure of a busy department and it is essential that you are able to work on your own initiative.
Working for our organisation
King’s College Hospital NHS Foundation Trust is one of the UK’s largest and busiest teaching Trusts with a turnover of c£1 billion, million patient contacts a year and more than 15,000 staff based across South East London. The Trust provides a full range of local and specialist services across its five sites. The trust-wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person-centred, digitally-enabled, and focused on sustainability, we aim to take Team King’s to another level.
We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people.
King’s is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone’s contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust’s carbon emissions, waste and pollution wherever possible.