Job Title: Credit Controller
Industry: Managed Services
Location: Victoria, London (4 days per week office based)
Contract Details: Permanent
Salary: Up to £35, DOE
Responsibilities:
1. Managing the collection of all payments and debts
2. Contacting debtors by phone and email ensuring Companies debtor balances are paid to terms
3. Maintaining accurate customer records and diary notes
4. Responding to customers queries within 24 hours of receipt
5. Resolving customers disputes and complex issues within 48 hours of receipt
6. Preparing customers statements and reports for the company
7. Liaising with departments across the company
8. Conducting customers credit checks
9. Negotiating payment plans
10. Managing the sales ledger
11. Allocating unapplied cash
12. Achieving KPIs
13. Processing credit memos, W/O and W/B
Requirements:
14. Previous work experience as a Credit Controller in a fast-paced and dynamic environment
15. The ability to maintain a clean ledger working within a very fast-paced environment
16. Ability to reconcile complex debtors' accounts
17. Strong communication skills
18. Ability to deal with problematic clients and problem solve effectively
19. A great team player with excellent communication skills and the ability to build rapport with both internal and external stakeholders
20. Proficient user of MS Office
21. Knowledge of NetSuite preferable but not essential
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.