Role: Property Manager - Residential LettingsLocation: EdinburghSalary: £30,000 - £35,000
Jackson Sims Recruitment have partnered with a highly regarded regarded property business in Edinburgh who are looking for a passionate Property Manager to join their well established team.
As Property Manager, you will be responsible for all aspects of the lettings management process across your portfolio of properties from finding tenants to arranging day to day maintenance. Together with your team, you will ensure our processes are continually reviewed to deliver the best possible client experience which will maximise the fee income of our landlords assets.
Key responsibilities:
Driving Portfolio Performance To constantly improve the performance of the assets within your portfolio, retaining clients and promoting portfolio growth.
* Ensuring 100% compliance with regulatory standards
* Minimising void periods
* Negotiating rent increases in line with lease terms
* Minimising arrears
* Promoting investment and upgrading works
* Managing day to day maintenance and raising work orders
* Effective end to end management throughout the duration of the tenancy
Managing Administration Full responsibility and accountability for all aspects of the lettings and management process across your portfolio including:
* Detailed client information collection and due diligence including money laundering verification
* Detailed and objective client reporting following regular property inspections
* Efficient and detailed processing of any maintenance requests and contractor invoices
* Effective administration of all checkouts, deposit deductions/releases, tenant swaps, early exits and ownership changes
* Effective handling of utility notifications and the accurate processing of void period costs
Excelling in Client Care - To provide the highest standard of client care and satisfaction
* Promptly establish contact and develop an understanding of all new clients and their assets to facilitate an efficient handover from the Branch Manager/New Business Portfolio Manager.
* Exceed the expectations of your clients in terms of both customer service and asset performance.
* Uphold the highest levels of integrity by being objective, open and honest in all of our dealings while always respecting the confidentiality of our clients.
* Be proactive in your approach to resolving issues and ensure they are dealt with quickly and effectively.
Key requirements:
* Driving licence
* ARLA or equivalent
* Minimum of 2 years' experience of property management
* Detailed knowledge of Edinburgh Lettings market
* Proficient in the use of IT systems including MS Word, Excel & Outlook
* Experience in the management of client relationships
Jackson Sims Recruitment, specialists in Real Estate, covering Block & Estate Management, Property Management (AST), Build to Rent (BTR), Facilities Management, Concierge, PBSA and Financial & Accounting Services, operating in London and throughout the UK. Should you be a candidate or client working in Real Estate, we have a multitude of recruitment services that can be tailored to you.
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