Interviews will be held on the 8th of April. ABOUT US At Spurgeons, we believe every child deserves someone who will listen. Through our Therapeutic Alliance, we provide accessible, high-quality counselling for children, young people and families who are experiencing challenges such as anxiety, trauma, bereavement or family difficulties. Our Therapeutic Alliance brings together skilled counsellors and dedicated administrative support to ensure young people can access the right help, at the right time. We offer flexible support including school-based sessions, community-based counselling and secure online appointments. With a strong focus on relationship-building, emotional safety and evidence-based practice, our team helps young people understand their feelings, build resilience and move forward with greater confidence. By joining us, youll be part of a compassionate, collaborative service committed to improving lives and strengthening families. ABOUT THE ROLE Coordinate referrals, waiting lists and initial enquiries to ensure smooth access to counselling services. Provide clear, supportive communication as the first point of contact for families, counsellors and professionals. Manage scheduling, room bookings and online appointments, ensuring efficient service flow. Maintain digital systems and client records with high accuracy and full GDPR compliance. Support monitoring by preparing evaluation forms, collating feedback and assisting with data reporting. Assist with recruitment, onboarding and finance processes such as invoicing. ABOUT YOU Highly organised, with strong administrative skills and the ability to manage multiple priorities. Excellent communicator who can build positive relationships with families, schools and colleagues. Confident using Microsoft tools and client management systems. Able to handle sensitive information discreetly and professionally. Proactive, adaptable and committed to supporting a compassionate, efficient counselling service. You want to grow, are open to feedback and are looking for a role where you can make a long-term impact.