Purpose of Position
Want to grow your impact in a UX team that values research deeply? We’re looking for a UX Researcher to support the delivery of research that drives better product decisions. You'll run studies, dig into user problems, and help shape the product experience with insight‑led thinking. This is a hands‑on role, ideal for someone ready to take ownership of research activities and work closely with other disciplines.
What you'll be responsible for:
* Supporting and conducting user research across different product areas
* Designing studies and selecting appropriate methods
* Analysing qualitative and quantitative data to surface key themes
* Creating and delivering research reports and presentations to stakeholders
* Sharing insights through clear documentation and storytelling
* Collaborating with Designers and Product Managers to integrate findings
* Contributing to our research ops, tooling, and repository
* Continuously learning and developing your research skills
* Contributing to the development of our research repository and best practices
About you
* 2–3 years experience in UX research, insight, or related roles
* Strong user‑centred mindset, demonstrating empathy, user focus, and a commitment to meeting user needs.
* Experience with a range of research methods (interviews, usability testing, surveys)
* Able to run research projects end to end from discovery through to analysis
* Strong attention to detail, highly organised and a curious mindset
* Strong understanding of UX processes and lifecycle
* Strong facilitation and collaboration skills with ability to work independently and drive projects forward
* Able to communicate findings in a simple and impactful way
* Enthusiastic about championing the user and growing your practice
* Strong communication and presentation skills to effectively convey research findings and insights to non‑technical stakeholders
* Adaptability and openness to change
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