Location: Aylesbury
Overview
Are you motivated by helping adults unlock their potential and take the next steps in their learning or career journey? We’re looking for an enthusiastic Information, Advice & Guidance (IAG) Officer to join our Children’s Services team and shape an exceptional IAG offer for adult learners across the county.
This is a role where you’ll make a genuine difference every day — supporting people with their choices, strengthening our service through high-quality guidance, and helping to set standards that positively impact communities.
This is a fixed term/secondment role until 31st March 2027.
About us
Buckinghamshire Council is a relatively new organisation that combines the strengths and expertise of the previous five councils in the county to create positive change for local people, communities, and businesses. We are firmly focused on the future and have made a clear commitment to serve residents better and to provide stronger representation for Buckinghamshire, both locally and nationally.
Buckinghamshire is an ambitious, rapidly growing county, and our economy is one of the strongest in the country. It is an area of outstanding natural beauty and ranks as one of the top rural areas to live in the UK and yet it is incredibly well connected– only an hour from London on the train. The county has a rich history and heritage and is the birthplace of the international Paralympic movement.
We are looking for motivated, ambitious and inspiring people to join us on our journey. You will be entitled to a range of different benefits to make sure you are happy both at work and at home.
About the role
As an IAG Officer, you’ll play a key part in developing and delivering a high‑quality guidance service that reflects learners’ needs and aligns with national standards such as Matrix, Gatsby Benchmarks and Ofsted’s Education Inspection Framework.
Your work will blend direct support for learners with strategic service development. You’ll deliver tailored one‑to‑one guidance sessions, run group workshops, and help individuals map out clear pathways into skills development, qualifications, employment or career progression.
Alongside this, you’ll analyse data, identify what’s working well, and highlight areas for improvement. Working closely with the Quality Manager, you’ll contribute to quality assurance processes, inspection readiness and improvements across the service. You’ll also build strong partnerships with external IAG providers, community organisations and stakeholders.
Key elements of the role include:
1. Delivering tailored IAG to individuals and groups.
2. Analysing learner data and reporting on service effectiveness.
3. Designing and delivering internal IAG sessions and resources.
4. Supporting Matrix re‑accreditation and Ofsted preparation.
5. Working collaboratively with partners and subcontractors.
6. Offering training and guidance to staff to promote consistency and quality.
About you
You’ll be someone who brings professional expertise, a commitment to high‑quality guidance, and a genuine desire to help others move forward. You’ll have experience providing IAG to adults — including those facing barriers — and a strong understanding of the frameworks that define excellent guidance.
Communication will be one of your strengths, and you’ll feel confident engaging with a wide range of audiences while explaining complex information in an accessible way. You’ll also be well‑organised, proactive and able to prioritise your work effectively.
We’re looking for someone with:
7. Experience delivering specialist IAG and supporting adult learners.
8. Knowledge of Matrix, Ofsted and Gatsby requirements.
9. Excellent communication and relationship‑building skills.
10. Good ICT skills and confidence using relevant systems.
11. Strong planning, organisation and the ability to work independently.
Qualifications required:
12. NVQ Level 4 / degree‑level qualification in a relevant subject (e.g., Level 5 IAG, QCG).
13. A teaching qualification (DTLLS or equivalent).
14. GCSE English and Maths (or equivalent).
We understand that candidates may use AI tools to assist with their applications. While we welcome innovation, we expect all submissions to reflect your own experience, skills, and achievements accurately. Please ensure your application is truthful and demonstrates your personal capabilities, as this will be assessed during the selection process.