Senior Commercial Lead (NHS)
In Brief
We are a growing healthtech company running a telemedicine platform and a portfolio of technology-enabled clinical services for the NHS. Our products support clinicians and patients by improving access to specialist advice and reducing pressure on frontline services.
As we continue to scale, we are looking for a Senior Commercial Lead to take ownership of an existing NHS pipeline and open new doors to drive revenue growth through both conversion and new opportunity development.
Contract type: Permanent
Hours of work: Full Time, Flexible
Place of work: Remote with 2-3 times per month travel to Oxford/London and occasional conferences & customer workshops
Salary: Competitive (Fixed & performance related bonus and commission scheme)
The Role
This is a high-impact, individual contributor role - ideal for someone who enjoys developing leads from scratch and closing complex deals. This role operates at the highest level, reporting to the Managing Director for Growth and participating as a key member of the Senior Leadership Team
What you’ll do
* Own and convert an existing NHS pipeline (ICS/ICB and Trust level)
* Lead complex sales cycles from early engagement through to close, in both direct award and tender environments
* Develop new opportunities aligned to NHS priorities and service delivery needs
* Build and manage senior stakeholder relationships across clinical, operational, and commercial functions
* Work closely with commissioning, clinical and delivery teams to shape compelling, outcome-focused propositions
* Contribute to marketing & commercial strategy, product, pricing, and go-to-market approach
* Refine our business development tools & tactics, to maximise lead generation
What we’re looking for
* Proven track record of closing £100k+ deals into the NHS (essential)
* Multi-year experience selling healthtech, digital health, or tech-enabled clinical services
* Strong understanding of NHS structures, procurement routes, and funding mechanisms
* Experience with NHS front-door demand management, referral management and virtual clinical services is a plus
* A large network of NHS connections to leverage
* Ability to navigate complex, multi-stakeholder sales environments
* Ability to generate new business from scratch
* Commercially sharp, credible, and able to engage at senior levels
* Coach and mentor to colleagues in the commercial team
* Ability to bring in proven, ready to deploy Business Development tools and tactics for the wider team
What we offer
* Competitive salary (fixed and performance-related bonus)
* Attractive commission scheme
* Opportunity to own and shape a critical revenue function
* Collaborative environment with strong clinical and operational backing
* Real impact on NHS service delivery and patient outcomes
About the company
Consultant Connect is a telemedicine provider transforming patient care in the NHS through better communications. Our services are utilised by more than 5,600 GP practices, more than 11,000 specialists, 42 ICB/Health Board areas, more than 130 hospitals, 6 ambulance services, and 80% users would recommend Consultant Connect. We are part of the Teladoc Health Group.
We offer:Enhanced Advice & Guidance, Telephone Advice & Guidance and Photo Messaging Advice & Guidance, supported by the National Consultant Network, and Referral Triage for areas with high backlogs, again supported by the National Consultant Network. Our Telemedicine Devices, Patient Connect service, and Patient Initiated Follow Up service enable providers to mobilise their workforce and maximise efficiency.
About the team
We’re a passionate bunch at Consultant Connect and share the same desire to improve patient care through better communication within the NHS. Although the team has grown rapidly over recent years, our ‘start-up’ mentality remains and we encourage new ideas, knowledge sharing and suggested process improvements.
We’re proud to be a Great Place To Work™ certified company as well as, ranking 63 / 100 for UK’s Best Workplaces for Wellbeing – Small (20-50 employees), and ranking 78 / 100 for UK’s Best Workplaces for Women – Small (20-50 employees).
We work in a fast-paced environment that is subject to constant change, which makes working at Consultant Connect both exciting and challenging. Our office is based in Oxford city centre and we currently operate a hybrid working policy, encouraging colleagues to come into the office at least once a week.
Our values
Our company values are embedded within our behaviour and approach to work, colleagues and client partners:
Compassion: Being aware of other’s needs, encouraging and supporting colleagues, celebrating others successes, treat clients and colleagues with respect, create an environment where people feel valued and understood, show empathy and understanding, be patient.
Accountability: Take ownership of work, have a team-focused attitude, follow company policies and procedures, continuously strive to be better, transparently communicate with others, build trust within our team and with clients.
Respect: Listen to understand, be encouraging, share information, express gratitude, be a team player, value diversity and inclusion and ask questions to understand.
Excellence: Seek opportunities to enhance skills/knowledge, strive for continuous improvement, solutions-orientated mindset, demonstrate enthusiasm and dedication and embrace new ideas.
What you can expect from us
Onboarding & development
We have a thorough onboarding programme which ensures you get to meet all members of the team and have all the necessary training you need to succeed in the role. We also offer an extensive training programme to help you develop in your role and have a strong close-knit team who are always on hand to offer support and guidance.
Employee benefits
We value our team, and this is reflected in our benefits package, which includes:
* 25 days annual leave + bank holidays
* Time in service (up to 5 days extra annual leave, receive 1 day for every year at Consultant Connect – kicks in after 2 years)
* 5% Pension Contribution (employer and employee)
* Private Medical Insurance provided by Healix
* Free eye test
* Free flu vaccination
* Cycle to work scheme
* Electric vehicle salary sacrifice scheme
* Employee Assistance Programme
* 5x days dependency leave
* 1x volunteer day per year
* Training Programme access, delivered by Teladoc (our parent company) and Consultant Connect
* Incentive scheme – rewarding commercial and non-commercial success
Equality and Diversity
Consultant Connect adopts a zero-tolerance approach to discrimination on any of the protected grounds in the Equality Act. We are committed to providing equal opportunities to all current and prospective employees regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse workforce because, in our view, diversity enables better business outcomes.