Technical account manager - voip systems

An established and growing technology distributor based in Reading specialising in IP-based communications, networking, and security solutions is seeking a Technical Consultant to join its experienced technical team. This is a customer-facing role with a strong focus on Unified Communications (UC), pre-sales support, and technical enablement for channel partners.

The company supplies a broad portfolio of UC, wireless, broadband, and security solutions to MSPs, resellers, system integrators, and ISPs across the UK. With strong vendor relationships and a reputation for value-added services, this is a unique opportunity to join a business where your technical expertise will make a real impact.

Technical Account Manager - VoIP Systems Job Overview

This is a varied, hands-on position that blends technical consultancy, pre-sales support, and training delivery across a range of UC and networking products. You'll work closely with the internal sales team, vendors, and channel partners to design, support, and promote effective solutions.

* Work with sales colleagues to scope and propose technically sound UC and networking solutions
* Deliver product demonstrations and assist with technical aspects of sales pitches
* Support webinars, open days, and industry events with solution-focused technical input
* Identify and suggest upsell opportunities based on customer needs