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It support engineer (3rd line)

Kidlington
Temporary
Certain Advantage Careers
It support engineer
Posted: 9 July
Offer description

3rd Line Support / Support Engineer

Certain Advantage are hiring for a 3rd Line Support (Must be able to obtain SC clearance) based in Oxford.

This role is on an initial 12-month contract basis and is office based.

The company:

Were working with a business thats one of the world's leading aircraft manufacturers, this company designs, produces, and delivers innovative commercial airplanes, helicopters, and defence systems.

The role:
* Assist with the maintenance and troubleshooting of network infrastructure,
including Firewalls, routers, switches, and wireless access points.
* Monitor network performance and escalate any critical issues to senior engineers or the network team.
* Support the setup and maintenance of VPN connections and other remote access solutions for employees working off-site.
* Support the setup and maintenance proxies and GPO Policies.
* Provide Level 3 support to end-users for hardware, software, and network-related issues.
* Troubleshoot and resolve technical problems, ensuring prompt resolution to
minimise downtime
* Assist with installing, configuring, and upgrading computer hardware, operating
systems, and software applications.

The individual:

1. Strong Working Knowledge of Firewalls and Routing
2. Solid Knowledge of Networkin...

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