The Position
This is a UX Researcher within the design team responsible for the user experience of the APM (Asset Performance Management) team. The role focuses on understanding asset managers' needs and ensuring that our B2B industrial data analytics platform meets these needs and represents industry best practice.
You will work under the direction of the UX Research Lead, executing research activities that inform product strategy and design decisions across the APM product.
Accountabilities
End-to-End Design & Research Support:
1. Design user experiences from concept through to high-fidelity solutions, creating wireframes, prototypes, and detailed design specifications
2. Support research activities by assisting with study planning, participant engagement, and synthesis of findings into design directions
3. Translate research insights (from research team) into tangible design concepts and user flows
4. Bridge research findings with implementation, working closely with the UI/Design System expert to ensure designs are feasible and aligned with technical constraints
Cross-Functional Collaboration & Design Integration:
5. Partner with the UI/Design System expert to balance exploratory thinking with technical feasibility, helping to broaden design thinking during early phases
6. Facilitate design discussions and workshops with stakeholders to explore possibilities and validate direction
Design Quality & Documentation:
7. Ensure design outputs meet quality standards and are well-documented for handoff to development teams
8. Contribute to design critiques and reviews, providing constructive feedback to elevate team output
9. Maintain clear documentation of design decisions, rationale, and evolution throughout the project lifecycle
Knowledge
10. Strong understanding of user-centred design principles and how research informs design decisions
11. Familiarity with qualitative and quantitative research methods and how to apply insights practically
12. Experience working within B2B environments, preferably SaaS or industrial/enterprise software
13. Understanding of design systems and how to work within technical constraints while maintaining user focus
Skills
14. Ability to translate complex technical concepts and adapt communication style for different audiences
15. Excellent organisational skills with attention to detail in documentation and process
16. Strong written and oral communication of ideas and concepts
17. Proven ability to design end-to-end experiences from discovery through to detailed UI design
18. Strong facilitation and collaboration skills with ability to work independently and drive projects forward
19. Ability to operate comfortably in ambiguity and navigate discovery phases with openness to iteration
20. Excellent at translating abstract research findings into concrete design solutions
21. Strong communication skills with ability to adapt approach for different audiences (researchers, technical designers, stakeholders)
22. Comfortable challenging assumptions respectfully and broadening conversations when needed.
Experience
23. 4-5 years in product or UX design roles with experience across the full design process
24. Demonstrated experience supporting research activities and translating insights into design
25. Track record of working successfully with cross-functional teams in collaborative environments
26. Experience working alongside both research specialists and technical designers
27. Proven ability to work autonomously and make sound design decisions with minimal oversight
28. Portfolio demonstrating end-to-end design work from discovery through to implementation
Qualifications
29. Degree in Design, Psychology, Business, Human-Computer Interaction (HCI), or related field is desirable
30. Adaptability to thrive in a fast-paced, dynamic environment.
31. Desirable qualifications include: certifications in design thinking or ux