Job Title: Resident Liaison Officer (RLO)
Project: Social Housing Internal and External Repairs
Location: South London - on site
Contract: Freelance
The opportunity
Working alongside the companies best Site Manager on a long term project. We are looking for someone who is wanting the step up from RLO position to more of a assistant / trainee site manager. The right individual has to have the cando attitude and be open to learning new things, as well as using initiative.
Key Responsibilities
-Primary point of contact between residents, site management, and the client
-Build and maintain positive relationships with residents throughout the project lifecycle
-Communicate upcoming works, potential disruptions, and project progress clearly and professionally
-Manage resident queries, concerns, and complaints, ensuring timely resolution
-Coordinate access requirements and support the site team in minimising disruption
-Maintain accurate records of resident interactions and communications
-Ensure compliance with client and project communication procedures
-Site Inductions
-Assisting the Site Manager with deliveries, and other duties on site
Essential Experience & Skills
-Proven experience working as a Resident Liaison Officer on social housing projects
-Be ready to take the step into site management
-CSCS card (or happy to obtain)
If you're a Resident Liaison officer, Trainee Site Manager, Assistant site manager looking for a genuine opportunity to develop your career and take on new challenges, please contact Damian Kostromski on (phone number removed) or send your CV via email (url removed)
All applications are treated in the strictest confidence.
O’Neill and Brennan values diversity and promotes equality, All individuals will be treated in a fair and equal manner and in accordance with the law regardless of gender, marital status, race, religion, colour, age, disability or sexual orientation