Life on the team
At Computacenter, we deliver IT services that matter for people, businesses, and society. As a Customer Delivery Manager (In-life), youll be at the heart of that mission, making sure our customers experience the full value of what we do every day.Youll be joining a collaborative, high-performing delivery team that takes pride in accountability, partnership, and long-term client success. Whether youre leading a full account or contributing to a larger customer engagement, your voice will matter, and your impact will be visible.
What you'll do
1. As a Customer Delivery Manager, you'll be the linchpin between our delivery teams, partners, and the customer ensuring seamless service, continuous improvement, and measurable value
2. Ensure consistent, high-quality service across your scope, aligned with customer expectations and contractual agreements
3. Identify and implement ways to enhance service quality, reduce risk, and increase operational efficiency
4. Collaborate with stakeholders to embed service changes smoothly, ensuring they deliver real business value
5. Oversee financial performance, from accurate forecasting to cost control ensuring service...