Job Ref: DAL4337
Branch: Clayton Hotel Belfast
Location: Clayton Hotel Belfast, Belfast
Salary/Benefits: Competitive Salary
Contract type: Permanent
Hours: Full Time
Hours per week: 39
Posted date: 12/03/2026
Closing date: 25/04/2026
Assistant Front Office Manager
Benefit from Dalata Academy programmes, courses and learning tools that equip you with essential skills and knowledge while also providing exposure to senior team members who can mentor you along the way.
We are committed to promoting from within, so your dedication can lead to exciting internal opportunities. If you are ready to enhance your career and make an impact in a supportive environment, join us at Dalata Hotel Group!
Benefits Free employee meals on duty
50% Off F&B in all properties
€/£60 employee rate on rooms for all Dalata owned hotels
30% off the Friends & Family rate
Extra AL day for every year worked (5 extra days to a maximum of 5 days)
Employee Assistance Programme.
Cycle to Work Scheme/Transport Schemes
Pension access (Ask your HR Manager for local pension information)
Development Opportunities through our Dalata Academy- support your career journey
Staff Appreciation Initiatives, Fun Team Building Activities and regular charity events
Your Job Ensure that all guests receive a genuine, warm, friendly, and courteous welcome upon arrival and throughout their stay from all departmental staff.
Assist in efficiently and effectively managing front office operations.
Collaborate with the management team to maintain strong team morale at all times.
Monitor all front office cash transactions, including float and till procedures, ensuring compliance with company policy.
Ensure the front desk is adequately staffed at all times and anticipate the need for additional coverage, especially during busy periods.
Familiarize departmental staff with sales and promotional principles and actively promote all hotel outlets.
Communicate and collaborate with the Accommodation Manager/Supervisor regarding room status, VIP guests, and allocations.
What You'll Need A minimum of one year of experience in a similar role.
Excellent organizational skills, with the ability to oversee and delegate work to others.
A warm, friendly, and approachable personality when interacting with both staff and guests.
The ability to work independently as well as part of a team
About U s
Dalata Hotel Group - We bring the heart of hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany & the Netherlands, and we'll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe.
Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers.
Dalata Hotel Group is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process.
We're dedicated to providing an experience that meets all your needs. Located in the heart of Belfast city centre, our hotel offers easy access to major attractions like Titanic Belfast and Colin Glen, perfect for unwinding after a busy day. With a variety of food, culture, and entertainment options nearby, you'll find plenty to enjoy during your downtime. Plus, with Metro buses at City Hall just a few minutes' walk away, you'll have convenient connections to travel across the city for meetings, events, or professional networking.
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