Digital Marketing & CRM Executive
London (Hybrid)
Up to £35,000
Are you a digitally savvy marketer who loves great brands, great food, and getting stuck into a fast-moving environment?
We're partnering with a well-loved hospitality brand that's entering an exciting new chapter of growth and transformation. With fresh initiatives, new customer experiences, and ambitious plans on the horizon, they're looking for a Digital Marketing & CRM Executive to join the team and play a key role in the journey.
Working closely with the Head of Digital, you'll be at the heart of the brand's customer engagement strategy, supporting digital marketing campaigns, CRM activity, customer communications, and helping deliver an exceptional customer experience across multiple channels.
What You'll Be Doing
* Supporting the delivery of digital marketing campaigns across key channels
* Building and executing CRM campaigns across email and SMS
* Helping drive customer acquisition, retention, and engagement initiatives
* Managing and optimising customer journeys and digital touchpoints
* Supporting customer communications and feedback management
* Analysing campaign performance and customer insights to inform future activity
* Collaborating with internal teams and external partners to bring ideas to life
What We're Looking For
* Experience in CRM, digital marketing, or customer engagement
* A proactive, hands up approach and willingness to roll up your sleeves
* Strong organisational skills and excellent attention to detail
* A genuine interest in customer behaviour, loyalty, and brand growth
* Someone who thrives in a fast-paced environment and enjoys taking ownership
* A positive attitude and desire to learn, develop, and grow with the business
Why Join?
This is a fantastic opportunity to join a fun, consumer-focused brand at a pivotal point in its evolution. You'll gain exposure across multiple areas of digital marketing and CRM, work closely with an experienced leader, and have plenty of opportunities to develop your skills as the business continues to grow.
If you're looking for a role where you can make an impact, learn quickly, and be part of an exciting journey, we'd love to hear from you.
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