You will be expected to ensure our customers’ needs are exceeded at all times while working in various areas of the store, so no two days will be the same. Whether it’s filling shelves, serving on the tills, managing stock levels, or picking deliveries, the opportunities are endless, but every task matters — ensuring our customers get everything they came for, served quickly and efficiently.
We are looking for someone with a can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers.
The role involves the accurate picking and dispatch of goods using a handheld terminal, and informing the manager of any discrepancies.
You will check quality, shelf life, and ensure packaging is robust in preparation for delivery.
Providing high-standard customer service by processing deliveries efficiently and meeting targets is essential.
Politeness when dealing with delivery staff and appropriate responses to queries and complaints are required, with complex issues referred to a supervisor.
A positive attitude, punctuality, proper presentation, and comfort with working to meet pick rates are important. A passion for customer service and willingness to go the extra mile when serving our valued customers are key qualities.
Booker is the UK's leading food & drink wholesaler, serving independent retailers, caterers, and small businesses from over 190 branches, eight distribution centres, five logistics sites, and six support centres across the UK.
We are committed to diversity, equity, and inclusion, ensuring everyone feels represented and able to be themselves at work. We welcome conversations about flexible working to support your individual needs, whether you are starting your career, caring for others, nearing retirement, or adapting to parenthood.
Booker is a Disability Confident employer committed to an inclusive and accessible recruitment process. For accessibility support, please contact recruitment@bookergroup.com.
Please note that candidates over 18 are required for roles involving early mornings, late evenings, warehouse work, alcohol-related areas, or driving.
During high application volumes, some roles may close earlier than advertised. We can only provide feedback to candidates who attend an interview.
*Booker Group is part of Tesco plc but operates separately, with different benefits.*
For more information, visit www.bookergroupjobs.co.uk.
#J-18808-Ljbffr