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Clinical support worker

Walsall (West Midlands)
Walsall Healthcare NHS Trust
Clinical support worker
Posted: 23 February
Offer description

Job summary

Your role will be to act in a supportive role in nursing while providing safe high quality of care and excellent customer service to our patients and their relatives.

Ward 4 has 34 beds specialising in Elderly care.

We would expect you to be an integral member of the ward team working under the direct supervision of a registered practitioner andbe responsible for providing personal care to patients as delegated by the registered practitioner.

Communicate effectively and maintain good relationships with patients, relatives, and other healthcare practitioners.


Main duties of the job

Welcome and orientate patients, carers, relatives and other visitors to the ward demonstrating care and compassion.

Participate with emergencies i.e. cardiac arrest, patient falls and patients with a rapidly deteriorating condition.

Undertake transfer/escort of patients from one area to another within scope of practice and after appropriate delegation from the registered practitioner.

Assist in the Last Offices for deceased patients ensuring that all religious and cultural wishes are adhered to.

Assist in the maintenance of the patient's individual hygiene requirements, including supporting/ undertaking fundamental patient care, such as washing, dressing, skin care, oral care, hair care, nailcare etc. Ensure any concerns or changes in the patients' condition are reported to the registered practitioner.

Assist in the prevention of pressure ulcers, complete required documentation and report any concerns or changes in skin integrity to the registered practitioner.

Ensure safe and effective use of equipment and other aids deployed to assist patient movement and mobility safely.

Assist in the preparation of patients prior to them receiving meals and beverages, providing assistance with feeding / drinking where appropriate.Correctly record and monitor dietary and fluid intake of patients, informing registered practitioners of progress and / or any difficulties relating to dietary / fluid intake experienced by the patient.


About us

Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300. It provides inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010, and ongoing upgrades ensure the Trust now has state-of-the-art facilities, including a Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit. A new Urgent and Emergency Care Centre, opened in March 2023, has significantly improved emergency care facilities and capacity, providing almost 5,000 square metres of additional clinical space.


Details


Date posted

20 February 2026


Pay scheme

Agenda for change


Band

Band 2


Salary

£24,465 a year per annum


Contract

Permanent


Working pattern

Full-time, Part-time


Reference number

407-MLTC


Job locations

Walsall Healthcare NHS Trust

Moat Road

Walsall

WS2 9PS


Job description


Job responsibilities

Dedication to delivering high quality patient focused care

Working closely with the Consultants and Clinical Nurse Specialists offering assistance and chaperoning during procedure clinics

The ability to work effectively as part of a dedicated team

Good interpersonal skills

Effective written and verbal communication skills

Reliability and punctuality is essential

Willing to be flexible

Adhere to Trust policies

Job description


Job responsibilities

Dedication to delivering high quality patient focused care

Working closely with the Consultants and Clinical Nurse Specialists offering assistance and chaperoning during procedure clinics

The ability to work effectively as part of a dedicated team

Good interpersonal skills

Effective written and verbal communication skills

Reliability and punctuality is essential

Willing to be flexible

Adhere to Trust policies


Person Specification


Qualifications


Essential

* NVQ in Care level 2 or above
* Maths and English qualification
* Care Certificate or ability to complete within 12 weeks of commencing employment


Skills


Essential

* Ability to communicate effectively with patients, relatives and colleagues
* Ability to write clearly and legibly. Can articulate well with good listening skills


Experience


Essential

* Experience of caring for people either in a care or a home setting


Desirable

* Experience in a healthcare environment
Person Specification


Qualifications


Essential

* NVQ in Care level 2 or above
* Maths and English qualification
* Care Certificate or ability to complete within 12 weeks of commencing employment


Skills


Essential

* Ability to communicate effectively with patients, relatives and colleagues
* Ability to write clearly and legibly. Can articulate well with good listening skills


Experience


Essential

* Experience of caring for people either in a care or a home setting


Desirable

* Experience in a healthcare environment


Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.


Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information


Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.


Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).


Employer details


Employer name

Walsall Healthcare NHS Trust


Address

Walsall Healthcare NHS Trust

Moat Road

Walsall

WS2 9PS


Employer's website

(Opens in a new tab)


Employer details


Employer name

Walsall Healthcare NHS Trust


Address

Walsall Healthcare NHS Trust

Moat Road

Walsall

WS2 9PS


Employer's website

(Opens in a new tab)

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