Location: St Ives Bay Beach Resort, Hayle, Cornwall
Salary: £32,000 per annum
Hours: Permanent 40 hour contract
What we need, in a nutshell
This is an amazing opportunity for an experienced Venue Manager to work at our beautiful coastal paradise, St Ives Bay Beach Resort.
Who are we?
We’re a dynamic and growing company, shaking up the Great British holiday at our award-winning UK resorts. St. Ives Bay Beach Resort has private access to three miles of sandy beach, spectacular sea views, luxury accommodation and excellent facilities, making it one of the best holiday parks in Cornwall and a great place to work. Want to find out more about our holidays? Check out our website: .
What you’ll be doing
Leading by example, you’ll be motivating a team of F&B assistants to provide excellent service to customers in our busy bar and restaurant.
This includes:
1. Being at the heart of the action, serving customers, clearing tables, solving problems and leading your team
2. Managing rotas so that we always have the right level of cover
3. Identifying and sharing best practice with team, including upselling effectively
4. Helping to control margins by working alongside the FOH and kitchen teams to control food stock, minimise wastage and manage cleaning and other costs sensibly
5. Dealing with customer complaints and managing performance within your team
6. Helping to build a motivated team of F&B assistants who take pride in delivering delight, even when we’re exceptionally busy
One more thing…holidays happen at holiday times, so you’ll need to work your magic on bank holidays and weekends too.
Skills, experience and qualities you’ll need
We are looking for a venue Manager that can create an environment where a team thrive and our guests can sit back and take away memories that will last a lifetime:
7. Manage, lead, train and motivate a team to deliver delight
8. Oversee the smooth running of the bar and restaurant, the preparation for service, as well as overseeing service and supervising the after-service duties.
9. Maximise sales whilst driving profitable growth with care and flair
10. Carryout regular stock takes and order, as necessary.
11. Handle deliveries and ensure health and safety regulations are always enforced
12. Oversee and contribute to any project work as part of the upcoming development
It’s about your values too. We have a can-do, fun-loving, people-centred ethos here at Away Resorts, which is captured by our holiday heroes’ mantra of Attentive Amazing Lovers - have a read about it on and decide if it describes you.
One more thing…holidays happen at holiday times, so you will need to work your magic on bank holidays too.
What we can offer you
13. Bonus Scheme
14. Discounted Employee Benefit - Perkbox
15. Enhanced Family Benefit
16. Life Insurance
17. Discounts on Away Resorts Holidays for you and your friends & family
18. On Park Discounts
19. Awards and recognition
20. Team Events
Our Promise to You
Holiday Heroes come with all sorts of different super-powers, and we welcome them all!
We embrace diversity, inclusion and equal opportunities. From our investors, to our teams we love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We’ll never accept any form of discrimination and we’ll forever strive not just for our product to be unique but our people too. Afterall, wouldn’t it be boring if we were all the same? In short, we want to bring your whole self to work!