We’re recruiting for Customer Service representatives to earn £12.21 per hour. Career progression and flexible shifts available. Customer Service Benefits: * Working hours: We’ve a range of full and part-time hours on offer. * Annual Pay Review & Bonus Scheme: Your base salary will be reviewed annually, and you will also qualify for an annual performance bonus * Holiday entitlement: You’ll be entitled to 28 days holiday annually (pro rata) * Paid birthday day off: In addition to your 28 days holiday, you will receive an extra paid day off for your birthday which can be taken any time within your birthday month. * Subsidised travel: For roles based in London, you’ll enjoy access to our heavily discounted (or free, depending on location) Zone 1-6 Oyster card for convenient, reduced cost commuting. * Pension plan: We’ll match your pension contributions to 4%. * Sharesave Scheme: An opportunity to purchase shares at a discounted price, invest in the future of our business and share in our success together. * Perks and discounts: You’ll enjoy great discounts in high street shops, cinemas and even holidays. * Training and development: We do right by our people, promoting from within and nurturing a culture where people want to join and love to stay. We’ll support your growth with career development opportunities. * Cycle to Work: a great employee benefit which offers the most cost-effective way to get new cycling equipment Full training will be provided to prepare you for this role. Customer Service pay: £12.21 per hour Customer Service Role: * Welcoming customers with a friendly face * Processing bets and assisting with customer queries * Helping customers by demonstrating how to use betting terminals * Building relationships with our customers and providing an excellent customer service * Championing safer gambling at all times * Supporting managers with shop displays and opening / closing activities as required