Loss Adjuster Regional Manager- London /Midlands
Due to expansion, Davies Group are looking to recruit a Loss Adjuster Regional Manager to assist supporting the Midlands / London UK area. The role requires you to supervise and performance manage a team of field based staff, and to carry out the loss adjusting of Property claims.
Duties and Responsibilities:
* Actively Manage a team of field-based loss adjusters
* To handle claims in line with company requirements and particularly the demanding service standards of clients
* To ensure key performance indicator targets are reached and maintained
* To actively progress and control all cases
* Understand and effectively implement Company systems and procedures
* Ensure technical accuracy of the highest standard
* Produce high quality personalised outgoing correspondence
* Handle customers effectively and fairly in line with insurers requirements
* Be flexible at all times and able to accommodate demanding appointment schedules
* Build effective relationships with clients, brokers and others
* Communicate regularly with all interested parties
* Produce reports of highest quality
* Work within a team environment to achieve best results either on individual losses or group results
* Interact with existing clients to maintain and further existing relations and procure new business
Skills and Experience:
* High level of previous Property Loss Adjusting experience within a similar role
* Managerial experience preferred, but not essential
* To be at least progressing towards or completion of ACILA, FCILA or other professional qualifications
* Top quality interpersonal skills
* Ability to work in a fast paced and changing environment
* Dependability and persistence are essential
* Proven track record of general property adjusting and high net worth
* Experience of major losses is preferable
* Completely flexible approach and adaptable to changing priorities
* Accustomed to working under pressure in a fast pace, demanding environment
* Full, clean driving licence required
What we offer:
* Company vehicle or car allowance
* Bonus scheme
* Pension – contribution matched up to 5%
* Life Assurance (2 x basic salary)
* Eye Test Vouchers
* Access to Employee Assistance Programme
* Access to training and professional qualifications