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Working pattern:
Varied shifts including early mornings (5.45am), afternoons, late evenings (11pm), and weekends, to be discussed at interview. Full, paid training provided. You can apply for this role using your mobile device (no CV needed!).
You must be aged 18 or over to be a customer team member at Co-op, as it requires working before 6am or after 10pm.
We’re looking for Customer Team Members to join our team at Co-op.
When you join Co-op, you’ll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.
As a Customer Team Member, you’ll be part of a friendly team dedicated to helping our customers. Your responsibilities include providing great service on the tills and shop floor, re-stocking shelves, and cleaning spillages.
At Co-op, we focus on making things fairer for our members and communities. We support your physical, mental, and financial wellbeing with market-leading policies to help you through life events such as bereavement, pregnancy loss, fertility treatment, and menopause.
What you'll do
* Provide friendly and thoughtful service, responding to queries and championing Co-op products and Membership.
* Support your colleagues and work together to improve everyone's day.
* Ensure store safety and legality by keeping shelves stocked, and checking prices, dates, and temperatures.
* Assist in introducing new products and services, sharing experiences with colleagues.
* Support the local community by participating in activities and events.
This job would suit people who have
* A genuine care for the needs of customers and members.
* Great people skills and the ability to build positive relationships.
* A positive approach to change and problem solving.
* The flexibility to work various shifts.
Why Co-op?
* 30% discount on all Co-op products in-store plus 10% on other brands.
* A pension scheme with up to 10% employer contributions.
* Wagestream – a money management app to access a portion of your pay as you earn.
* 31 days of holiday (including bank holidays, pro-rated for part-time).
* Virtual healthcare services for you and your family, including GP, eye care, mental health support, and nutrition & fitness.
* 24/7 employee assistance service.
* Full, paid training and support for your development and career growth.
* Rotas shared three weeks in advance, accessible via your phone.
* Cycle-to-work scheme.
Building an inclusive workplace
We aim to build diverse teams and welcome applications from everyone. Our stores should be inclusive environments where colleagues can reach their full potential. We celebrate differences and ensure our teams reflect the communities they serve.
If you have a disability, we can make reasonable adjustments to our recruitment process. We are part of the Disability Confident scheme, offering interviews to disabled candidates who meet minimum criteria.
We will ask if you'd like to be considered under the Disability Confident scheme when you apply. If invited for an interview, we’ll also ask if you need any reasonable adjustments to participate.
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