Our Client is seeking an experienced IT Administrator to take ownership of the day-to-day administration and support of their ERP system. Acting as a key link between IT and the wider business, this role focuses on system configuration, user support, and the continuous improvement of ERP processes. This is a hands-on administration and system ownership role and not a software development position. Key responsibilities: IT Administration & Support Reporting to IT Manager Act as the primary administrator for the Acumatica ERP system Manage user accounts, roles, permissions, and security settings Provide first- and second-line ERP support to users across the business Troubleshoot system issues and coordinate timely resolutions Maintain accurate system and process documentation Manage change control within the Acumatica ERP environment Configuration & Continuous Improvement Configure screens, workflows, reports, and dashboards Support minor enhancements and ongoing process improvements Assist with system testing and upgrades Support data imports and exports Collaboration & Stakeholder Management Work closely with internal departments to gather requirements Liaise with external Acumatica partners and suppliers Coordinate and communicate system changes effectively Skills & Experience Essential Proven experience administering or supporting an ERP system Strong understanding of business processes Excellent communication and problem-solving skills Desirable Acumatica experience or certification ERP reporting experience Basic understanding of system integrations This is a great opportunity to take ownership of a critical business system, influence how it is used across the organisation, and play a key role in driving efficiency and continuous improvement.