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You’ll be joining a small, close-knit UK-based remote team known for being supportive and approachable. During this maternity cover role, you’ll receive consistent guidance and assistance to ensure a smooth onboarding and a well-supported experience throughout your time with us.
What you'll be doing:
You’ll be hands-on with EngageOne Designer, building and maintaining dynamic customer communications within the utilities space that meet precise business and technical specifications. Your responsibilities include designing correspondence templates, implementing them in production-ready formats, and ensuring everything is scalable, standards-compliant, and delivered on time. You’ll execute robust test cases using varied data sets to validate logic and layout, ensuring outputs align with business rules and formatting requirements.
You’ll also manage and update pre-process scripts and EngageOne configuration files, and package releases for deployment across UAT and production environments. You’ll contribute to and maintain functional specifications and internal technical documentation to keep everything aligned and transparent.
On the email side, you’ll design and implement templates that meet branding and delivery standards.
You’ll manage your workflow in JIRA Cloud, following agile processes, logging updates clearly, and keeping stakeholders informed. When bugs or live issues arise, you’ll troubleshoot and resolve them efficiently, leveraging your understanding of the EngageOne ecosystem and related tools.
This role is ideal if you enjoy working across the full development lifecycle, thrive in a structured yet agile environment, and are comfortable owning your work from design through deployment.
What experience you'll bring:
You’ll bring hands-on experience with EngageOne Designer or similar document composition tools, along with some exposure to graphic design software. You should be comfortable working across the full software development lifecycle and have experience managing and updating configuration files or batch scripts. You understand how to work with structured input data, such as pipe-delimited formats, and can map data effectively to drive dynamic content. A solid grasp of programming concepts and Agile methodologies will help you thrive in this environment.
You should have a basic understanding of HTML and CSS, with some hands-on experience, and be comfortable manipulating images or graphics when needed.
You’re confident using Microsoft Office tools—especially Teams, Word, and Excel—to collaborate and communicate effectively.
You’re a self-starter who takes initiative, communicates clearly, and manages your workload efficiently. Strong problem-solving skills, logical thinking, and a keen eye for detail are essential. You should also be comfortable working under pressure and delivering high-quality work within tight deadlines.
Who we are:
We’re a global business empowering local teams, undertaking exciting work that is genuinely changing the world. Our portfolio includes consulting, applications, business process, cloud, and infrastructure services, offering opportunities to work on impactful projects with talented colleagues and clients.
Our inclusive work environment emphasizes mutual respect, accountability, and continuous learning, fostering collaboration, well-being, growth, and agility. We are proud to support various Inclusion Networks such as the Women’s Business Network, Cultural and Ethnicity Network, LGBTQ+ & Allies Network, Neurodiversity Network, and Parent Network.
What we'll offer you:
We provide tailored benefits supporting your physical, emotional, and financial well-being. Our Learning and Development team ensures continuous growth opportunities, and we offer flexible work options.
You can find more about NTT DATA UK & Ireland here:
We are an equal opportunities employer committed to diversity and inclusion. We guarantee an interview to applicants who declare a disability and meet the role’s minimum requirements during the application process. If you need reasonable adjustments during recruitment, please let us know. Join us in building a truly diverse and empowered team.
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