Client Solutions Manager, Beauty - Global Business Solutions - London
Responsibilities
* Drive media strategy, planning, and implementation of campaigns to deliver against clients' business goals.
* Support and work with the sales team on pre‑sale research and pitch.
* Educate other teams on TikTok for Business offerings and keep them engaged by delivering learning sessions, writing training documentation and whitepapers for internal and external use.
* Outline and oversee measurement strategy, tracking, and results delivery.
* Increase adoption and engagement of TikTok’s auction platform and auction‑based tools, providing ongoing technical support and real‑time analysis.
* Manage and grow post‑sale client relationships with advertisers of all sizes.
* Present findings and insights in a consultative way to the client and collaborate with relevant internal teams to provide a complete solution.
* Monitor and analyse ad campaigns to identify optimisation opportunities for improving and scaling performance.
* Investigate and work directly with product & engineering teams to troubleshoot client issues on the platform.
* Analyse campaign performance data to offer clients data‑driven business insights and use those insights to improve our advertising offerings.
* Share marketplace feedback and guide our advertising strategy.
* Conduct regular business reviews and take a consultative, long‑term approach to build productive relationships with clients, in collaboration with the sales team.
* Demonstrate deep analytical ability, developing great expertise in TikTok’s proprietary metrics, constantly evolving how we analyse and communicate data‑driven insights to our advertisers.
Qualifications
* Demonstrated experience in account management/performance in digital marketing.
* Tangible experience executing on a biddable network.
* Knowledge of tracking, attribution and measurement (Pixel, Events API, MMP, SKAN, etc.).
* Experience managing brand advertisers with a deep understanding of their challenges across full‑funnel objectives.
* Ability to analyse data and identify insights to assess campaign performance.
Preferred Qualifications
* Results oriented with high attention to detail and strong organisational skills.
* Proactive attitude with excellent project management, organisational, and analytical skills.
* Strong verbal and written communication skills, ability to translate technical language to non‑technical stakeholders.
* Experience diagnosing and solving technical problems with product and engineering teams.
* Experience using Excel or Google Sheets; familiarity with visualisation tools (Tableau, QlikView, Power BI, etc.) is a plus.
* Comfortable presenting complex analysis in a simple, easy to digest way to C‑suite level stakeholders.
* Experience working within the Beauty vertical.
About TikTok
TikTok is the leading destination for short‑form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy – a mission we work towards every day. We strive to do great things with great people, lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company.
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