Why consider this job opportunity
* Opportunity for career advancement and growth within the organization
* Work remotely anywhere within the continental U.S.
* Collaborative environment with cross‑functional teams
* Direct impact on enhancing customer experiences and agent efficiency
* Involvement in cutting‑edge technologies such as AI and conversational systems
What to Expect (Job Responsibilities)
* Design, build, and improve backend and full‑stack systems for customer self‑service and internal tools
* Develop scalable APIs, microservices, and orchestration logic for post‑booking journeys
* Collaborate with product, design, AI, and operations teams to deliver streamlined customer experiences
* Integrate with external systems to support internal use cases and partner deployments
* Own features end‑to‑end, from design through implementation and monitoring
What is Required (Qualifications)
* 3+ years of experience in software engineering, especially with large‑scale distributed systems or customer‑facing applications
* Strong technical background in modern frontend and backend development, distributed systems, APIs, and cloud infrastructure
* Experience in designing, building, and maintaining RESTful APIs, microservices, or event‑driven systems
* Familiarity with databases (PostgreSQL, MySQL, NoSQL) and cloud platforms (AWS, GCP, or similar)
* Strong communication skills and ability to collaborate with cross‑functional teams
How to Stand Out (Preferred Qualifications)
* Experience with conversational AI, LLM orchestration, or automation systems
* Background in building customer service, CRM, telephony, contact center, or workflow automation tools
* Familiarity with React, TypeScript, or modern frontend frameworks
* Experience integrating with external systems like telephony APIs or payment gateways
* Knowledge of travel industry technologies (PSS/GDS, hotel PMS/CRS) is a plus
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
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