Westwood Construction are looking for an experienced Resident Liaison Officer / Assistant Site Manager to join a well-established building contractor in the North West.
Start Date: April 13th
Pay: £35,000-£40,000 per annum + 3k car allowance
You will be required to support delivery on site while acting as the key point of contact for residents throughout the works programme.
This is a dual role combining site supervision with resident engagement — ideal for someone who enjoys both operational responsibility and working closely with people.
As Assistant Site Manager, you will:
* Supervise assigned workstreams on site
* Promote and enforce a strong health & safety culture
* Monitor quality control and productivity across your area
* Support the Site Manager with planning, scheduling and resource management
* Liaise with client representatives where required
* Address programme issues, delays or operational challenges
* Support investigations where required (H&S or disciplinary)
* Help drive a positive, collaborative team culture
As Resident Liaison Officer, you will:
* Act as the main point of contact for tenants during works
* Arrange and attend resident consultations and open days
* Provide pre-start communication (letters, calls, visits)
* Manage appointments between tenants and trades
* Identify and support vulnerable residents
* Address concerns and resolve issues during delivery
* Support aftercare and resident satisfaction
* Assist with community engagement initiatives and event
Requirements:
* SMSTS
* Driving License
* Experience within occupied social housing refurbishments
* Strong communication and interpersonal skills
* Confident dealing with residents, clients and site teams
* Empathetic and customer-focused
* IT literate
Please apply if you meet the above requirements