Operations Manager (Manufacturing) Monday-Friday | Walsall 8am-4pm or 9am-5pm £50,000 Car Allowance Benefits A fantastic opportunity has arisen for an experienced Operations Manager to join a market-leading organisation during an exciting period of growth. This is a key role within an established and expanding business, where you'll be responsible for coaching and guiding teams to achieve targets, meet customer SLAs, and uphold quality and performance standards. Operations Manager Benefits Car allowance Death in Service (2x salary) Ongoing training and development Paid charity days Regular social events Site Manager Requirements Ability to pass UK SC Clearance Experience in a Manufacturing or Supply Chain environment Knowledge and maintenance of ISO Standards, including ISO 9001 & ISO 14001 Proven background in managing and delivering change Experience leading teams in a KPI-driven environment with customer penalties for missed targets Level 3 Leadership & Management apprenticeship (or equivalent) - desirable Coaching-led leadership style IOSH trained (desirable; training can be provided) Understanding of operational management systems Broad knowledge of people policies and practices Strong data-driven decision-making skills Excellent communication and organisational ability Experience developing, leading and motivating teams Commitment to continuous development (self and others) Operations Manager Key Responsibilities Lead service delivery across all sites within your remit Ensure timely and accurate completion of customer service requests in line with SLAs and operational plans Build and maintain strong relationships with internal and external stakeholders Ensure all sites operate in line with current SOPs Identify opportunities to enhance efficiency, reduce costs, and maximise revenue Provide effective customer solutions Manage site P&L, with close control of operational costs Document new or customer-specific processes, deliver staff training, and report any variances Oversee the safety and maintenance of critical site infrastructure and ensure facility security Promote and uphold all H&S compliance procedures for colleagues, visitors, and contractors Ensure equipment and vehicles undergo regular inspections, reporting any safety concerns Confirm colleagues are trained before operating equipment Monitor and enforce mandatory safety and compliance training Manage, motivate and develop operational teams Forecast and plan resources in line with business needs, including headcount, equipment and budgets Foster a high-performing culture by developing high-potential colleagues and addressing underperformance pro-actively Ensure adherence to all site accreditations, including ISO standards Lead on internal and external audits and support the quality team where required Maintain compliance with company guidelines, including code of conduct, quality systems, business continuity, environmental, information security and health & safety standards Key Words Operations Lead, Operations Supervisor, Operations Lead Supervisor, Site Lead, Site Leader, Site Operations Manager, Plant Manager, Plant Operations Manager, Factory Manager, Manufacturing Manager, Production Manager, Unit Manager, Area Manager, Area Operations Manager, General Manager (Manufacturing / Operations), Manufacturing Operations Manager, Production Operations Manager, Production Lead, Production Controller, Manufacturing Supervisor, Production Supervisor, Manufacturing Coordinator, Continuous Improvement Manager, Process Improvement Manager, Lean Manufacturing Manager, Operational Excellence Manager, Process Manager, Supply Chain Operations Manager, Logistics Operations Manager, Distribution Manager, Warehouse Operations Manager, Technical Operations Manager, Quality Operations Manager, Compliance & Operations Manager, Shift Manager, Shift Operations Manager, Operations Business Partner, Site Performance Manager, People & Operations Manager, Manufacturing Team Leader Winsearch acts as an employment agency for permanent staff. We recruit for roles based in Engineering & Manufacturing, Food & Drinks, Pharmaceutical, Supply Chain & Procurement and Professional Services. View our latest jobs today on our website (url removed) and follow us on LinkedIn. IndWin Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you! The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see (url removed) /> Many Thanks