Job Description
Our client is a leading top-tier European intellectual property firm, dedicated to protecting and enforcing our clients’ IP rights. For over 130 years they have been applying world-class expertise to take ideas, products, and services further. Their team of over 250 people, including over 40 partners, over 75 qualified attorneys and solicitors, is based in London, Munich and Southampton.
They are now looking for a Credit Controller to join their Southampton office. This role is responsible for collection of overdue debts of designated ledger of accounts as well as assisting with e-billing submissions.
Responsibilities
* Daily credit control activity – debt chasing, query resolution, issuing copy invoices, statements, etc.
* Handle submission/monitoring of bad debts to 3rd party collection agent as needed.
* Ensure day to day recording of chase notes in monthly collections tracker.
* Identify problematic overdue debts and escalate issues to Fee Earners where necessary.
* Ensure the credit control mailbox is constantly maintained.
* Liaise with various levels of staff in Southampton, London and Munich to resolve cash collection issues.
* Work to reduce trust and credit balances.
* Raise interest invoices when appropriate.
* Administration of electronic billing processes for all participating clients in accordance with payer guidelines.
* Troubleshooting/resolving electronic billing problems.
* Preparation and maintenance of process documentation for electronic billing systems.
* Such other duties as the management may from time to time require.
Candidate Profile
* 2+ years’ experience in a credit control position.
* Experience in uploading invoices to client’s e-billing systems such as (but not limited to) Serengeti.
* Previous experience working in a professional services firm.
* Experience of collecting international debt and working with different currencies.
* Excellent knowledge of and experience with Excel.
* Excellent telephone manner.
* Ability to prioritise a demanding workload.
* Credit control qualification such as ACICM entry level or above (desirable).
* To be able to work remotely as well as in office.
* Exhibit good inter-personal and communication skills to be able to work collaboratively with other members of the finance team, and with fee earners and paralegals from various technical areas.
* Demonstrate good time management skills and the ability to work to tight deadlines.
Important Notice
It is Career Legal’s policy, as a matter of courtesy, to respond to all applications within three working days. However because of the volume of applications, we are sometimes unable to respond to individual candidates. If we have not contacted, you within three working days your application has been unsuccessful, and your details have not been retained. Please apply for any other position that you may see in the future. Thank you.
Career Legal is a Recruitment Agency and is advertising this vacancy on behalf of one of its Clients.