Mercuryavs Ltd, established in July 2007, is a trusted provider of cost-effective, highly technical, and well-managed IT outsourcing solutions for organisations across education, public sector, and business. They offer a complete one stop shop for ICT needs, including supply, installation, support, and tailored solutions to meet each clients requirements. They are proud to hold accreditations with major ICT vendors such as Microsoft, Samsung, HP, Xirrus, WatchGuard, and SMART Technologies, and have won awards for Excellence in Science and Technology and Innovation. They are seeking a motivated and enthusiastic Network Engineering Apprentice to join their skilled team. This is an exciting opportunity to gain hands-on experience across IT support, network infrastructure, and audio-visual installation, working with a variety of clients and technologies. You will learn from experienced engineers, gain valuable industry certifications, and build a strong foundation for your career in network engineering. Full training and support will be provided by your workplace mentor and by the Baltic team. A Typical Day in the Job: Assist with the installation, configuration, and maintenance of network equipment, including routers, switches, cabling, and wireless solutions. Support the monitoring and management of network security technologies. Participate in preventative maintenance visits and repairs on ICT and AV equipment at client sites. Assist in server administration, including user account management, backups, and security protocols. Support classroom technology installations and maintenance, including interactive displays and AV systems. Provide 1st and 2nd line support to clients, diagnosing and resolving technical issues both remotely and on-site. Help maintain licensing records, warranty logs, and service documentation in line with SLAs. Collaborate with the team to deliver product demonstrations and training to clients. Gain exposure to WSUS Management, MDT/WDS capture, antivirus solutions, and Apple network configuration. Full training and support will be provided by your workplace mentor and by the Baltic team. Salary, Hours & Benefits: £18,000 per annum Monday Friday (37.5 hours per week) 25 days holiday plus 8 bank holidays Fully remote role as you're required to travel to various client sites & office-based Career progression opportunities Desired Qualities, Skills and Knowledge: Have the ability to communicate with staff at all levels Good attention to detail Organised and able to prioritise tasks Ability to demonstrate a practical approach when faced with problems or challenges Must be committed and willing to learn Enthusiastic and Self-Motivated GCSE Grade 4/C in English and grade 4/C in Maths is required for this role Your Training with Baltic: You will be enrolled in a Level 4 Apprenticeship in Network Engineering, providing you with formal qualifications and practical skills. Youll also have access to one-to-one mentoring sessions with senior team members and on-the-job training that aligns with your career goals. Next Steps: To apply, please submit your CV and a cover letter explaining your interest in the role and what you hope to gain from an apprenticeship with Evolve. If your application is then successful, one of our recruitment consultants will be in touch to discuss your application further. Eligibility Criteria: You must have the right to work in the UK, and valid residency status to apply for this apprenticeship.