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Fiduciary Ledger Manager (Chelmsford, UK)
Could you be our next Fiduciary Ledger Manager?
Joining our team based primarily out of Chelmsford with flexibility to work from home, you’ll be responsible for the delivery and development of fiduciary services to a portfolio of business within our Global Broking Centre (GBC).
This role will also have responsibility for overseeing activities of the Aon India Team (Genpact) and input into performance management, but no direct line management.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like
* Managing the interface between fiduciary accounts and the business units you work with
* Providing leadership to the offshore team and ensuring meaningful targets are set and achieved through agreement and collaboration with Genpact and the business
* Utilizing fiduciary knowledge to deliver operational and financial benefits to Aon Limited
* Proposing activities or workstreams aimed at improving the end-to-end service
* Supporting the design and implementation of processes aimed at improving efficiency and enhancing the control environment
* Working collaboratively with our outsource partner, Genpact, to improve service
* Supporting Senior Management in achieving strategic business objectives
* Supporting the development of a robust, efficient, and cost-sensitive strategy for Fiduciary Accounts within Aon UK Limited
* Understanding complex internal and external accounting problems and proposing solutions
* Producing regular reports to management on key targets, projects, and issues
* Producing project summaries or presentations as required
* Ensuring all policies, procedures, processes, and controls underpinning fiduciary or operational processes are appropriately maintained and all proposed changes are approved by owners
* Supporting a risk-proportionate control and oversight function for Fiduciary Accounts within Aon Risk Solutions
* Leading or managing initiatives as requested by management
* Developing and maintaining key internal or external relationships (e.g., underwriters, auditors)
Skills and experience that will lead to success
* Accounting or insurance qualifications preferred but not essential
* Enthusiastic team player with strong relationship-building skills
* Strong understanding of and experience with insurance broking accounts
* Excellent analytical, numerical, and information-gathering skills; able to identify key risk areas
* Motivation, coaching, and development of staff, with proactive management of performance issues
* Upholds and demonstrates leadership values
* Well-developed influencing skills
* Experience working with an offshore service provider
* Strong understanding of the UK Regulatory environment
How we support our colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce. Our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. All colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to focus on yourself. We offer various working style solutions, and we believe flexibility extends beyond just the place of work — we call this Smart Working!
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