Job Title: Sales Order Administrator
Overview:
We are a small, friendly family-run business looking for a reliable and organised individual to join our team, helping to input sales orders into our ERP system and assist with customer service.
Key Responsibilities:
* Accurately enter customer sales orders into our ERP system
* Answer incoming customer calls and provide helpful, professional support
* Communicate with customers regarding product availability, delivery times, and order status
* Liaise with other team members to ensure smooth order processing
* Maintain accurate records and follow up on outstanding queries
Skills & Requirements:
* Good attention to detail and data accuracy
* Confident, polite telephone manner
* Comfortable using computers and learning new systems
* Friendly and proactive team player
* Previous experience in order processing or customer service is a plus, but not essential