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As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
What's the role?
As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
Who is Hilti?
Hilti is where innovation is improving productivity, safety, and sustainability in the global construction industry, and beyond. We build strong customer relationships to create products and solutions that are Making Construction Better. Our passionate and inclusive global team of 34,000 employees across more than 120 countries explores possibilities, leverages their potential, owns their personal development, and builds lasting careers. Hilti Great Britain has been recognized as a top employer for nearly two decades and is currently ranked in the top 20 UK’s Best Workplaces by the Great Place to Work institute.
What does the role involve?
In your role as an Account Manager, no day will be the same, but your activities will include:
1. Visiting sites and customers in the field, asking open questions to understand their needs, and listening to tailor-make solutions.
2. Demonstrating our innovative products and state-of-the-art software to customers on-site.
3. Developing ‘focus’ customers by building relationships and uncovering new business leads.
4. Managing your sales area operationally, organizationally, and strategically, utilizing the Salesforce CRM system.
What do we offer?
At Hilti, we foster a passionate and inclusive global team and a caring, performance-driven culture. We provide opportunities to grow surrounded by supportive colleagues, with your results recognized and rewarded. Our offerings include:
* Extensive onboarding & training, plus companywide events in Manchester.
* Incentives for top performers, including trips to New York City, Milan, and Miami.
* Minimum 10% salary increase after two consecutive years of high performance through our Star Development Programme.
* 33.5 days’ holiday (including Bank Holidays), with options to purchase additional days.
* Private healthcare, life insurance, and wellbeing support.
* 6% pension contribution.
* Company vehicle and fuel/charging card.
* Company laptop and mobile phone.
* £2,000 reward for referring a successful candidate.
What you need is:
Qualities and skills include:
* Customer-facing/sales experience in any industry.
* Solution-oriented mindset to identify customer pain points and provide suitable solutions.
* Alignment with our values: commitment, teamwork, courage, and integrity.
* Resilience and adaptability to engage with all customer levels.
* Drive to succeed and overcome challenges.
* Curiosity and passion for learning and growth.
* Excellent organizational skills for managing time and priorities autonomously.
* Essential: Full manual UK driving license; points on license should be disclosed with expiry dates.
Who should apply?
We welcome diverse backgrounds; some of our best account managers had no prior experience in sales or construction. Success depends on teamwork and ability, regardless of background. Please apply only for roles that match your skills; the team will assign you the best fit.
Click the 'Apply Now' button to upload your CV and answer brief questions. The process takes approximately 90 seconds.
SALES ONLY
If shortlisted, you'll complete a fun online assessment and a short pre-recorded video interview. Watch for these invitations in your junk mail.
For support, contact [emailprotected].
The process includes three stages: a first interview with a Regional Manager, a day-in-the-life 'field ride,' and a final interview with a Sales Director. Travel expenses are covered.
If no current role fits, you'll remain in our talent pool for future opportunities, and we will stay in touch.
Hilti is an equal opportunity employer that values contributions from all team members, regardless of sex, gender identity/expression, race, ethnicity, sexual orientation, disability, age, religion, or family status.
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