Are you ready to make an impact in a global organisation at the forefront of IT infrastructure and security? We’re looking for a proactive Technical Analyst to join our high-performing infrastructure team. You’ll help shape the future of our IT landscape by delivering technical solutions, supporting major rollouts, and enhancing our security posture across both on-premises and cloud environments.
This is a fantastic opportunity for someone who thrives in a fast-paced, multi-disciplinary environment and is looking to grow within a business that invests in its people. Extensive training and development opportunities await the right candidate.
Responsibilities
* Lead and support key infrastructure projects, including email migrations and centralisation initiatives.
* Implement enhancements to Microsoft 365 and Entra ID, and help optimise on-premises infrastructure.
* Deliver identity-based security solutions across hybrid environments (on-prem & cloud).
* Manage access and identity controls, ensuring systems are secure and compliant.
* Collaborate across DevOps, Security, and Application teams to troubleshoot and resolve issues.
* Monitor systems proactively, respond to alerts, and maintain operational stability.
* Maintain accurate technical documentation and implement configuration best practices.
* Support software rollouts and integration efforts across cloud and on-prem systems.
* Perform regular system upgrades, patches, and maintenance.
* Liaise with external vendors to ensure consistent service quality and uptime.
Skills & Experience
Essential
* Proven experience in an IT infrastructure or technical support role.
* Strong knowledge of Active Directory, Exchange, Office 365, Entra ID, and cloud technologies.
* Confident communicator with a self-starter mindset and the ability to work autonomously.
Desirable
* Experience with Microsoft Azure (IaaS, PaaS, SaaS, hybrid).
* Familiarity with storage and backup solutions.
* Working knowledge of IT security best practices and how they apply in real-world scenarios.