Retail Supervisor - Soho Home Kings Road (Full Time)
Overview
We are looking to recruit an enthusiastic, organised, sales driven Full Time Supervisor to assist in leading the team at our flagship Soho Home store & members space. The Supervisor will be responsible for assisting the General Manager in the day to day running of the space, managing all aspects in their absence and delivering a seamless, customer service experience.
Opportunities for all
Soho House was created to bring diverse communities of people together, and we take the same approach when building our teams. We thrive on differences and believe it is critical to our success as a global company. Soho House is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
The Role
We are looking to recruit an enthusiastic, organised, sales driven Full Time Supervisor to assist in leading the team at our flagship Soho Home store & members space. The Supervisor will be responsible for assisting the General Manager in the day to day running of the space, managing all aspects in their absence and delivering a seamless, customer service experience.
Main Duties
* Supporting the Manager and Assistant Manager by leading the team in their absence.
* Lead morning briefs and empowering and driving the team to achieve sales
* Responsibility for daily cash up and closure of the store in the absence of the Management team
* Leading by example in demonstrating outstanding customer service and impeccable product knowledge on the Soho Home products as well as being an expert in Soho Houses interior design and style
* Working alongside the management team to drive sales and KPI's, accurately reporting data back to relevant teams.
* Ensuring daily replenishment is up to date and in line with visual standards.
* Delegating tasks to ensure the successful running of the day to day store operations and ensuring the customer is always number one priority
* Support monthly stock counts alongside the team
Requirements
* Proactive & can-do attitude.
* Previous Retail Supervisor/Senior Sales experience
* Ability to think on their feet to quickly resolve queries and issues.
* Excellent communication skills at all levels.
* Accountability and responsible approach.
* Warm and friendly manner.
* Confident working within a team and also individually.
* Leads by example.
* Experience in Furniture and lighting is preferred
Benefits
* Discounts at Soho House globally, as well as Soho Home and Cowshed
* Soho Friends Membership
* Pension Scheme
* In conjunction with Soho Impact, take 3 days paid a year to support a charity of your choice
* Cookhouse & House Tonic: training, events and opportunities to inspire and educate
* Team Events: fitness sessions, cinema screenings and art classes
* Generous Retail Discount
* Retail Commission
Details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Sales and Business Development
* Industries: Hospitality
London, England, United Kingdom
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