Employer: Town and Country Housing
Close date: Monday 09/06/2025
Role Summary
To deliver an effective and efficient customer-focused decant and rehousing service to TCH residents.
To minimise void loss and ensure that TCH complies with all relevant legislation and guidance.
Role Specific Responsibilities Include
* Managing requests for urgent moves, for example, where properties become uninhabitable due to fire or flood, where properties are in disrepair or where agreed by Contracts & Compliance or Asset Investment.
* Manage referrals to hotels for temporary decants and monitor the timescales for works to be completed to ensure that TCH is being as cost effective as possible. Attend regular weekly meetings with Contracts & Compliance and receive updates from Asset Investment to monitor.
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