A growing domiciliary care business is looking for a Care Manager to provide high quality homecare services that support the rights of clients to live the lives they choose as far as they are able.
This is a full-time role offering a salary of between £32,000- £35,000 per annum (Dependant on experience) plus a range of benefits. The role is expected to cover the Hertfordshire region.
Job Purpose
The Care Manager is responsible for ensuring the delivery of high-quality, person-centred care to service users in their own homes. The role focuses on compliance with CQC regulations, staff management, care planning, and maintaining excellent standards of care and safeguarding.
Key Responsibilities As Care Manager:
Service Delivery & Care Quality
* Ensure all services are delivered in line with individual plans and risk assessments
* Promote person-centred care, dignity, choice, and independence for all service users
* Conduct regular reviews of care packages and update care plans as required
* Respond appropriately to complaints, incidents, and safeguarding concerns
* Ensure care delivery complies with CQC Fundamental Standards and company policies
Compliance & Governance
* Support the Registered Manager in maintaining CQC compliance and inspection readiness
* Ensure accurate and up-to-date records
* Monitor quality assurance processes and implement improvements
* Ensure policies and procedures are followed at all times
* Assist with audits and quality monitoring
Safeguarding & Risk Management
* Act in accordance with safeguarding adults legislation and local authority procedures
* Identify, assess, and manage risks within domiciliary settings
* Ensure incidents and concerns are reported, recorded, and investigated appropriately
Communication & Partnership Working
* Maintain effective communication with service users, families, staff, health professionals, and commissioners
* Liaise with social services, GPs, district nurses, and other professionals as required
* Represent the service in a professional and positive manner
What were looking for in a Care Manager:
Essential -
* NVQ Diploma in Leadership for Health and Social Care (or working towards)
* Previous experience in domiciliary care management or senior care role
* Strong knowledge of CQC regulations and domiciliary standards
* Excellent leadership, communication, and organisational skills
* Ability to work under pressure and manage competing priorities
* Full UK driving licence and access to a vehicle
Desirable -
* Experience supporting CQC inspections
* Knowledge of local authority commissioning processes
* Experience with electronic care management systems
Key Skills & Attributes -
* Compassionate and professional approach
* Strong problem-solving and decision-making skills
* High attention to detail and commitment to quality
* Ability to motivate and support a diverse workforce
* Flexible and adaptable to service needs
To apply for this role, please click apply online and upload an updated copy of your CV.
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